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Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

How to Set Up an Intuitive User-Oriented UI for Common SAP Functions: The Employee-Centric SAP Fiori Strategy

SAP Fiori, SAP Fiori Launch Pad Configuration, SAPUI5, Enterprise Mobility, Fiori, Fiori apps, Fiori Launch Pad, crm, Intuitive UI, Intuitive UX, Launch Pad, Launch Pad configuration, Launchpad, Mobile applications, SAP Solutions, aggressive rollouts

In the recent past, Towers Watson, a leading global advisory firm, conducted a survey and concluded that businesses...

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A Beginner's Look at the SAP Commerce B2C Accelerator

SAP C4C, SAP C/4HANA, SAP Hybris, SAP Hybris Architecture, SMBs, eCommerce, B2C storefront, CMS cockpit, Commerce, Commerce Accelerator, Customer Experience, hybris 5.7, Hybris B2C Accelerator, Hybris b2c store, hybris Commerce suite, Omni Channel Commerce, SAP Commerce Cloud

We live in an age where everyone is well-accustomed to purchasing goods online – better known as B2C these days. And...

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An Insider’s Perspective: Ways to Benefit from the SAP Service Cloud Maintenance Plan

preventive maintenance, SAP Hybris Cloud for Service, SAP Hybris Service Cloud, scheduling types, Service providers, service teams, Service Technicians, Service Tickets, target market, Customer Service, Registered Products, reputation, competition, counter-based maintenance plan, Maintenance Plan, Maintenance Plan Runs, maintenance work, MDRO

In today’s world of competition, most businesses spend a lot of time and money in attracting new customers. But, as...

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How do automated tools affect SAP BASIS and IT admin productivity?

Productivity, SAP BASIS, SAP Landscape Management, SAP systems, System automation, Virtual SAP systems, VMware, VMware tool, VMware virtual infrastructure, Automation, IT admin, network management

If you are in the process of implementing multiple automation tools to economize time and resources on manual...

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Predictive Analytics in Marketing Fuels Competitive Advantages for Businesses

Outstanding payment, Performance Optimization, Predictions, Predictive Analysis, Predictive Analytics, Predictive models, Process Optimization, ROI, sales, Business Systems, Hybris Marketing, Line-of-Business Offerings, Marketing, Marketing Applications, Marketing Automation, Marketing campaigns, Marketing scores

Client, staff member, and partner expectations have developed an overwhelming burden on business directors and heads to...

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Learn how SAP C/4HANA is secure, scalable, and packed with features to keep your business growing

Real-Time Analytics, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Service, SAP Social, Service Optimization, Adapters, C4C Integration, Cloud for Customer, Collaboration tools, crm, Customer Engagement, Customer Engagement and Commerce, Customer Relationship Management (CRM), Marketing Integration, Mobility, SAP Software, Omnichannel Commerce, E-Commerce, C/4HANA, SAP Marketing

“What solution does our business need to be successful with customer relationship management?”

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SAP C/4HANA & Your Way to a Successful EU GDPR Compliance

Personal Data, Promotional Materials, Promotions, SAP C4C, SAP C/4HANA, SAP Cloud For Customer, SAP Cloud for Customer, Sensitive Data, Data Privacy, Data Subject, EU, European Union, Explicit Consent, GDPR, GDPR Compliance, Role-Based Authorization, Bank Account Information, c4c, Cloud for Customer, Contact Information, Information Access, Marketing

Individuals share their information with brands and organizations when they buy products or services, while attending...

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How SAP C/4HANA helped deliver a compelling customer experience

SAP Cloud For Customer, SAP Hybris Cloud for Customer, sales, Sales, Sales Force Automation, Sales Process, crm, Customer Centricity, Customer Relationship Management, Customer Relationship Management (CRM), Mobility, economical prices, bottom line, B2B Marketing, SAP AMS, SAP Application Management Services, C/4HANA

Like it or not, cloud is here to stay. It has brought in a wave of digital disruption in this information age....

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Fact-Checking for Project Managers: How to Optimize Project Management in the Era of Cloud-Based Projects

Project Management, Project managers, SDLC models, service provider, Service providers, SLAs, software vendors, traditional methodologies, enterprise cloud applications, external servers, cloud application, cloud computing, cloud governance, network response time

technology. Tea in hand, I browsed through some literature on conventional design versus cloud technologies. As you...

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How SAP C/4HANA helps you sell smarter (and not harder)

SAP Cloud for Customer, SAP Cloud for Sales, SAP HANA Cloud, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Sales, SAP Sales Cloud, Evernote integration, Sales, Sales Order Management, Sales Quote Management, CUSTOMER EXPERIENCE

I still remember the good old days when I used to sell financial products for an NBFC. Selling used to be a tough chore...

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Experiences from Real time SAP C/4HANA Implementation- Part II

SAP Cloud For Customer, service, hci, hci_pi, sales, sap_cloud_for_customer, c4c, c4cintegration, cloud, cloud_for_customer, cloud_for_service, cloud_on-demand_and_saas, cloud solutions, crm, customer_relationship_management, integration, Single Sign On, Mashup, Healthcare,, valuable insights, C/4HANA

With the commitment of sharing my experiences to the community on SAP C/4HANA Projects, I am publishing the second blog...

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Want the Power to Book An Order From a Coffee Meeting? Invest in the Right Solutions

SAP C/4HANA, Deal Closure, DEAL CLOSURE, sales, Sales, Sales Force Automation, Customer Engagement, CUSTOMER ENGAGEMENT, Customer Experience, CUSTOMER EXPERIENCE, Customer Relationship Management (CRM), CUSTOMER RELATIONSHIP MANAGEMENT (CRM), Mobility, Cloud applications, C4HANA, SAP Solutions, minimal viable product, remote access, SAP Software

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and...

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