Customer Stories

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Pentland Brands

Grew their digital footprint and created a uniform eCommerce experience for B2B and B2C customers for their brands

Sloan

Is now able to deliver superior experience to their sales organization and B2B and B2C customers

Electrolux

Electrolux has enabled new revenue streams and boosted customer, partner, and employee satisfaction levels

ASICS

Now has the capability for early demand visibility, allowing accurate pre-booking, and ensuring seamless re-ordering in season

GCP Applied Technologies

Empowered distributors and customers with a robust self-service solution that allows searching and browsing customer-specific products, pricing, and more

Summit Electric Supply

Enhanced customer interactions and accelerated sales cycles, leveraging the unified customer experience solution deployed by Knack Systems

Global Laboratory Diagnostics Solutions Provider

Successfully reduced response times and enabled better collaboration among customer service agents, administrators, and field support engineers

American Standard

Optimized their IT landscape and streamlined business processes, enabling elevated organizational performance

Techtronic Industries (TTI)

Gained a unified view of the customers across multiple brands and data sources and further streamlined marketing processes

National Amusements

National Amusements have successfully shortened the response and resolution times and enabled a comprehensive view of customer service requests

20+

Years of Experience

5

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12+

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300+

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100+

Successful Clients

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