SAP CX Partner | info@knacksystems.com
Delivering enduring omni-channel experiences
Consumer durables are one of the top product categories in terms of sales volume. The mounting demand for excellent consumer durable products at smaller prices is attracting an increasing number of business customers to move to e-commerce for their product sourcing requirements. In this aggressive and competitive segment, there is a growing need for delivering products, pricing, offers, and experiences in a more personalized way. To make this happen, the sales, service, and marketing organizations have to be equipped with world-class unified and integrated customer experience solutions.
Knack Systems has worked with global brands manufacturing household appliances and consumer electronics in their digital transformation journey, specifically around sales and service automation, online-channel enablement, integration, optimization, and application support. We have a team of Industry, Technology, and Digital experts who have delivered successful programs time and again, supporting our customers' business goals.
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The customers of the Consumer Durable industry expect brands to be open for business pre-season, during-season, as well as post-season. This alludes to the fact that fashion sales ordering should be adaptable and configurable, with many catalogs, line sheets, numerous product sizing choices and price tiers, make arrangements for future inventory, several delivery dates, pre-packs, and more.
These capabilities, among others, have made SeasonOne the indispensable order-taking solution for brands and wholesalers of Apparel and Fashion, Footwear and Accessories, Outdoor and Sport, and Consumer Products worldwide.
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