Application Support and Operation Services

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Overview

For over two decades, Knack Systems' SAP Application Management services have been helping customer organizations smoothly manage enterprise applications. Irrespective of your business size, we are armed with the most adaptable and unrivaled support at a reduced cost – enabling your business to concentrate your resources on what really matters. 

Knack Systems' SAP Application Management Services (AMS) support a round-the-clock operation with functional and technical expertise leveraging an efficient, onsite, onshore, and offshore delivery model. Our streamlined delivery processes help enhance SAP solution-based landscapes, ensure uninterrupted business operations, and enable an ongoing productivity improvement in your organization. 

Application Managment Services (AMS) Overview

How We Can Help

Knack Systems’ Application Support and Operations Services are built on complete lifecycle, faultless business and technology solutions across key consulting and application management areas and the right mix of industry, technology, and processes. We have been a pivotal SAP partner, taking on multiple roles since 1998. Our linear comprehensive associations with the SAP leadership help us to drive the marketplace by inspiring and adapting ahead of time with SAP’s solution strategy and roadmap.

The Application Support and Operations Services from Knack Systems provide economical solutions to support IT teams in their journey to bring in business value and straighten out complexity. Knack Systems has developed and managed a robust suite of tools, processes, and accelerators to reinforce implementation through application support. These tools are designed to offer industry-specific foolproof solutions for businesses of all sizes.

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Our Application Support And Operations Services

Application Support

Our services include basic configuration management, workflow design and improvement, user interface adjustments, performance monitoring, integration support, code deployment, 24/7 support, and application patching. 

Enhancements and New Capabilities

Our services include ongoing strategy planning, business process refinement, integration and system optimization, code review, load testing, and performance tuning.

Upgrade

We provide the full spectrum of upgrade services. Whether your need is to re-platform or to upgrade to a latest version - Functional and Technical, we do it all with finesse.

 

Site Operations

Our site operations services encompass a broad array of channels, including e-commerce platforms, official brand websites, social media platforms, and omni-channels. The integration between these channels ensure seamless and consistent consumer experience and high operational efficiency.

Insights

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Stop with the sub-par service delivery to customers

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Actively Pursuing your goals

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