CX now and next

Make digital Customer Experience amazing every time with insights from our industry experts, and CX practitioners.

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An innovative industry-tailored podcast series.

Having successfully delivered SAP CX solutions to a wide range of businesses, from Fortune 100 companies to mid-market enterprises, across Commerce, Sales, Marketing, and Service domains, we possess a profound understanding of how remarkable customer experiences can be a driving force behind business expansion, increased revenue, and enhanced profits. 

Our latest endeavor, the Industry-Focused Video Podcast Series, titled "CX Now & Next," is designed to assist you in enhancing customer experiences. Knack Systems brings together highly accomplished guests - experts in their field, the industry's finest minds, our valued customers, and SAP CX leaders.

Join us as we explore everything it takes to achieve exceptional customer experience across Consumer Goods, Building Materials, Wholesale & Distribution, Manufacturing, Chemicals, and IM&C industries.

Our Podcast Covers

  • ALL
  • Industrial Manufacturing & Components
  • Building Materials
  • Wholesale & Distribution
  • Consumer Goods
  • Chemicals
  • Digital Commerce
  • Sales
  • Configure, Price & Quote (CPQ)
  • Service
  • Marketing

ALL

Episode 02

Knack Systems and Zoovu’s Partnership for AI-powered Product Search & Discovery

Featuring

Sandeep Nalgundwar
Sandeep Nalgundwar

Partner and Chief Sales & Marketing Officer

KNACK SYSTEMS

Julie Mall
Julie Mall

Vice President of Solutions Consulting

ZOOVU

James H. DuBose III
James H. DuBose III

Director - National Sales

KNACK SYSTEMS

Knack Systems & Zoovu:

A Power-packed Partnership Delivering Real AI Value for B2B and B2C Brands

What happens when Knack Systems, a leading SAP CX partner, teams up with Zoovu, the #1 AI-powered product discovery platform?

You get powerful insights on accelerating AI adoption, simplifying complexity, and unlocking real results for B2B and B2C brands. Watch the video episode to discover how this partnership makes AI adoption practical, scalable, and impactful for global B2B and B2C enterprises.

Watch Now!

Episode 01

Boosting Revenue in Industrial Manufacturing:

Optimizing B2B Sales with SAP CPQ

Featuring

RK Pai
RK Pai

Director of Delivery - CPQ & Integration

James H. DuBose III
James H. DuBose III

Director - National Sales

A sneak peek into the episode discussion:

Given the complex pricing and quoting processes and customer expectations, how can Industrial Manufacturing leaders ensure consistent B2B sales success? We have all the answers!

The episode discussion provides insights into four trends in industrial manufacturing, highlighting the complex challenges faced in IM&C sales. It introduces the SAP CPQ Solution and explains why it is suitable for the IM&C industry. The discussion also delves into visualization and configurations, showcasing a customer success spotlight. All in all, it will be an insightful session, you do not want to miss!

Watch Now!

Industrial Manufacturing & Components

Episode 01

Boosting Revenue in Industrial Manufacturing:

Optimizing B2B Sales with SAP CPQ

Featuring

RK Pai
RK Pai

Director of Delivery - CPQ & Integration

James H. DuBose III
James H. DuBose III

Director - National Sales

A sneak peek into the episode discussion:

Given the complex pricing and quoting processes and customer expectations, how can Industrial Manufacturing leaders ensure consistent B2B sales success? We have all the answers!

The episode discussion provides insights into four trends in industrial manufacturing, highlighting the complex challenges faced in IM&C sales. It introduces the SAP CPQ Solution and explains why it is suitable for the IM&C industry. The discussion also delves into visualization and configurations, showcasing a customer success spotlight. All in all, it will be an insightful session, you do not want to miss!

Watch Now!

Building Materials

Coming soon

Wholesale & Distribution

Coming soon

Consumer Goods

Coming soon

Chemicals

Coming soon

Digital Commerce

Episode 02

Knack Systems and Zoovu’s Partnership for AI-powered Product Search & Discovery

Featuring

Sandeep Nalgundwar
Sandeep Nalgundwar

Partner and Chief Sales & Marketing Officer

KNACK SYSTEMS

Julie Mall
Julie Mall

Vice President of Solutions Consulting

ZOOVU

James H. DuBose III
James H. DuBose III

Director - National Sales

KNACK SYSTEMS

Knack Systems & Zoovu:

A Power-packed Partnership Delivering Real AI Value for B2B and B2C Brands

What happens when Knack Systems, a leading SAP CX partner, teams up with Zoovu, the #1 AI-powered product discovery platform?

You get powerful insights on accelerating AI adoption, simplifying complexity, and unlocking real results for B2B and B2C brands. Watch the video episode to discover how this partnership makes AI adoption practical, scalable, and impactful for global B2B and B2C enterprises.

Watch Now!

Sales

Episode 01

Boosting Revenue in Industrial Manufacturing:

Optimizing B2B Sales with SAP CPQ

Featuring

RK Pai
RK Pai

Director of Delivery - CPQ & Integration

James H. DuBose III
James H. DuBose III

Director - National Sales

A sneak peek into the episode discussion:

Given the complex pricing and quoting processes and customer expectations, how can Industrial Manufacturing leaders ensure consistent B2B sales success? We have all the answers!

The episode discussion provides insights into four trends in industrial manufacturing, highlighting the complex challenges faced in IM&C sales. It introduces the SAP CPQ Solution and explains why it is suitable for the IM&C industry. The discussion also delves into visualization and configurations, showcasing a customer success spotlight. All in all, it will be an insightful session, you do not want to miss!

Watch Now!

Configure, Price & Quote (CPQ)

Episode 01

Boosting Revenue in Industrial Manufacturing:

Optimizing B2B Sales with SAP CPQ

Featuring

RK Pai
RK Pai

Director of Delivery - CPQ & Integration

James H. DuBose III
James H. DuBose III

Director - National Sales

A sneak peek into the episode discussion:

Given the complex pricing and quoting processes and customer expectations, how can Industrial Manufacturing leaders ensure consistent B2B sales success? We have all the answers!

The episode discussion provides insights into four trends in industrial manufacturing, highlighting the complex challenges faced in IM&C sales. It introduces the SAP CPQ Solution and explains why it is suitable for the IM&C industry. The discussion also delves into visualization and configurations, showcasing a customer success spotlight. All in all, it will be an insightful session, you do not want to miss!

Watch Now!

Service

Coming soon

Marketing

Coming soon

Ready to transform your Sales, e-Commerce, Marketing, and Service operations?

Talk to our SAP CX Experts

Sign Up for Knack Systems’ Video Podcast to stay competitive in the Customer Experience landscape!

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