Overview

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Marketing campaigns executed in the conventional way frequently fail to win and retain the attention of customers. They shoot out generic communication to the target customers without an iota of understanding about the customers’ individual demands and requirements. Modern customers have expectations over and above this. They anticipate an individualized experience that suggests the appropriate product or service at the appropriate time in their purchase cycle.

A solution such as SAP Marketing Cloud serves as the perfect platform for businesses on the lookout for multichannel marketing automation and analytics that will enable them to produce a genuinely individualized experience with helpful and significant insights to their customers’ unique journeys and discover superior methods to attend to them with outstanding content and solutions.

With SAP Marketing Cloud in place, you could:

  • Whet the focus of your marketing team by capitalizing on the full context of customer needs
  • Establish customer confidence in your business and intensify customer connections with improved insights and agility
  • Employ real-time business understanding to facilitate quick analysis and certain decision making
  • Power extra revenue and provide customers with the liberty to find, connect, and purchase

How we can help

With over two decades of experience with intricate customer experience implementations, we wholly comprehend the full-scope omnichannel customer journey and the way in which marketing work best while effectively upholding the sales, service, and ecommerce functions.

When you work with Knack Systems, you can be assured of proven best-practice approaches and skillful implementations to help you realize the best revenue impact with your marketing technology. Our team helps businesses establish customer trust by safeguarding and ensuring better transparency and data management.

Over 20 Years of Customer Experience and E-Commerce experience.

Robust Center of Excellence for Integrated Customer Experience Solutions.

Diversified experience in multiple industries.

Ranked among the Top Global Major Players for SAP CX

Our Services

Knack Systems can help you deploy cross-organizational solutions for your marketing practice to help strengthen your customer experience.

Services Offerings

  • Omni-Channel campaigns strategy
  • Business process review
  • Solution design
  • Data cleansing, migration, and management
  • Email, social, mobile, and web module configuration
  • Omni-Channel program automation
  • User training
  • Advanced trainings on any selected SAP Marketing Cloud module
  • Development of any kind of personalized solution leveraging SAP Marketing Cloud

Our Clients

Helping brands across industries grow faster online

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client-summit-electric
client-elitech
client-nutrisystem
client-american-standard
client-electrolux
client-national-amusement
client-pentland
client-asics
client-desigual
client-gcp
client-fxi
client-bently-systems

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