Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

The Future of Customer Engagement: Personalization at Scale with AI

At the receiving end of all technologies and innovations are human beings, with limited attention spans, precise needs and personalities. As businesses fight for screen space, everyday customers are flooded with a tsunami of messages sweeping their inboxes. As a result, customer engagement has witnessed a steep drop across channels in recent years. While blanket messaging and advertisements may have worked well in the past, with the immense explosion of information channels and creators, grabbing attention has now become a luxury. So how do businesses ensure their messages reach the right person, in the right manner and receive the attention they desire?

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SAP AI Solutions for Sales

SAP has been at the forefront of AI developments, introducing multiple stand-alone, integrated and embedded solutions catering to diverse user needs. In this blog, we cover its solution for sales and their benefits.

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Marketing Automation: Are All Your Campaigns Effective?

In marketing, the strings of success are held by your target audience. And if that isn’t tricky enough, most campaigns being executed have multiple touchpoints and necessitate analysis-based follow-up. While many marketers keep their eye on these touchpoints, they miss out on checking up on the follow-ups. This disconnect leads to gross inefficiencies in the campaign management process and increases the marketing cost of course, there are solutions now designed to help people get particularly good at managing such pain points.

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Learn how SAP C/4HANA is secure, scalable, and packed with features to keep your business growing

“What solution does our business need to be successful with customer relationship management?”

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Want the Power to Book An Order From a Coffee Meeting? Invest in the Right Solutions

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and collect relevant information during client meetings. They don’t have the time to jot down points on their notebooks and then go back to office and book the order or send the information to their customers.

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Use SAP Sales Cloud for Better Business

Improving your business makes sense if you want to sell better, enable your staff to work smarter, and acquire more deals. SAP Sales Cloud is designed exactly for these purposes, so having it can make your business function better and deliver improved services to your customers. With this platform, your business can have a better way to understand the unique challenges and industry of your customers, while having a means to help them attain their goals. SAP Sales Cloud is a cloud-based CRM sales software that provides easy access to real-time analytics, customer information, social selling tools, and much more — anytime and anywhere.

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