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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

The Multiple User Store Options Available to Handle Single Sign-On Scenarios

SAP C/4HANA, Configure Price Quote, CPQ, Single Sign On, SSO, SAP S/4HANA Cloud, Active Directory Federation Service, Azure Active Directory, Mashup, SHA algorithm, ADFS, SAP IDP, Identity provider, OKTA, SSO URL, Azure AD, OKTA user store, user friendly, handshake, metadata file, helpdesk

Today’s advanced technology users are demanding single login capabilities, also known as single sign-on (SSO), to...

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Transporting changes between multiple tenants in SAP C/4HANA

production system, production system, SAP C/4HANA, Service Control workcenter, service profile, solution profile copy, source system, target system, tenant architecture, Test system, test system, transport content, Transport Management, Transport Request, Transport Route, two tenant architecture, two tenants, UI Adaptation changes, customizations, ECC, Business Configurations workcenter, Business Roles, configuration, crm, CRM, Language adaptation changes, Language Adaptations, Log Messages, on-premise solution, On Premise systems, C4HANA

SAP implementations are usually complex and involve a lot of customizations and configurations in order to meet the...

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5 reasons why your sales team needs a CPQ solution

price limits, pricing identification, pricing techniques, Processing time, professional quote generation, quotation, quote generation process, quote preparation, SAP C/4HANA, SAP ECC, SAP Sales Cloud, SAP Sales Cloud CPQ, Deal closing, ERP quoting, sales, Sales, sales numbers, sales teams, SAP, Callidus Cloud, Configure Price Quote, CPQ, customer response time, market experts, ordering apps

There is a saying that “Time is money,” and this is especially true for businesses where closing deals faster is of...

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The ABCs of Sales Acceleration with CPQ

purchase, quotation, quote acceptance, quote precision, SAP C/4HANA, SAP ECC, simple products, Sales, Sales Process, Sales quote, Sales Quote Management, sales teams, business use case, configurable products, Configure Price Quote, CPQ Process, CPQ software, customer choices, marginal discounts, Optimized quotation, C4HANA, SAP CPQ

We aim for and take action based on (even though subconsciously) social proof in all spheres of life—inclusive of how...

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The Power of a Single Click in SAP Signature Management by DocuSign

SAP C/4HANA, Signature Management, Signature Management System, Status Management, Deal Closure, Document Security, DocuSign, cloud

If you belong to the companies of today that believe in keeping things “current” and automate most processes and...

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Key Features and benefits of the SAP C/4HANA solution

SAP C/4HANA, SAP Cloud For Customer, service, hci, hci_pi, sales, sap_cloud_for_customer, c4c, c4cintegration, cloud, cloud_for_customer, cloud_for_service, cloud_on-demand_and_saas, crm, customer_relationship_management, integration

Hello Everyone, I thought of sharing some high level key functions/benefits of a SAP C/4HANA (previously known ad SAP...

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The Smart Ways to Use the SAP Service Cloud - Live Activity Chat for Customer Service

SAP C/4HANA, SAP Contact Center, SAP Hybris Cloud for Service, Service Orders, Service Tickets, smart routing, video chat, Customer Service, customer service tool, diversified communications, Embedded communications, field service, reason codes, agent productivity, Commerce storefront, communications, customer delight, CUSTOMER ENGAGEMENT, omnichannel customer service, SAP Service Cloud, C4HANA, SAP Commerce Cloud

The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor...

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The Responsive User Interface powered by Fiori – Should you switch to it? And why?

SAP C/4HANA, SAP Fiori, selection values, smartphones, tablet, desktop devices, Fiori, Fiori client, Fiori User Interface, forecast data, HTML5, recent history, Responsive User Interface, revenue data, revenues, SAP, combination chart, Microsoft Silverlight, mobile devices

SAP introduced its C/4HANA system with a single user interface based on Microsoft Silverlight. Later on, SAP came up...

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A Beginner's Look at the SAP Commerce B2C Accelerator

SAP C4C, SAP C/4HANA, SAP Hybris, SAP Hybris Architecture, SMBs, eCommerce, B2C storefront, CMS cockpit, Commerce, Commerce Accelerator, Customer Experience, hybris 5.7, Hybris B2C Accelerator, Hybris b2c store, hybris Commerce suite, Omni Channel Commerce, SAP Commerce Cloud

We live in an age where everyone is well-accustomed to purchasing goods online – better known as B2C these days. And...

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SAP C/4HANA & Your Way to a Successful EU GDPR Compliance

Personal Data, Promotional Materials, Promotions, SAP C4C, SAP C/4HANA, SAP Cloud For Customer, SAP Cloud for Customer, Sensitive Data, Data Privacy, Data Subject, EU, European Union, Explicit Consent, GDPR, GDPR Compliance, Role-Based Authorization, Bank Account Information, c4c, Cloud for Customer, Contact Information, Information Access, Marketing

Individuals share their information with brands and organizations when they buy products or services, while attending...

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Want the Power to Book An Order From a Coffee Meeting? Invest in the Right Solutions

SAP C/4HANA, Deal Closure, DEAL CLOSURE, sales, Sales, Sales Force Automation, Customer Engagement, CUSTOMER ENGAGEMENT, Customer Experience, CUSTOMER EXPERIENCE, Customer Relationship Management (CRM), CUSTOMER RELATIONSHIP MANAGEMENT (CRM), Mobility, Cloud applications, C4HANA, SAP Solutions, minimal viable product, remote access, SAP Software

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and...

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5 Benefits of SAP Cloud Platform in Business

SAP C/4HANA, SAP Cloud For Customer, SAP Cloud platform, SAP HANA Cloud

A business that uses next-generation applications can work better with the SAP Cloud Platform. The platform lets you...

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