Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

The Multiple User Store Options Available to Handle Single Sign-On Scenarios

Today’s advanced technology users are demanding single login capabilities, also known as single sign-on (SSO), to access multiple applications throughout the customer landscape. To achieve this, most leading cloud applications such as SAP C/4HANA, SAP S/4HANA, SAP CPI (Cloud Platform Integration), and SAP CPQ (Configure Price & Quote) store user credentials on the cloud portal.

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Transporting changes between multiple tenants in SAP C/4HANA

SAP implementations are usually complex and involve a lot of customizations and configurations in order to meet the client’s expectations. In the initial project preparation phase, a decision is taken about the tenant architecture, i.e. the number to tenants required during the time span of the project. This decision is based on the SAP C/4HANA product fitment.

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5 reasons why your sales team needs a CPQ solution

There is a saying that “Time is money,” and this is especially true for businesses where closing deals faster is of paramount importance to their revenue. In this era where information is easily available on the internet, customers are more informed than ever, they expect a quick response time. Even companies that have been very successful in the past are struggling to stay in the race as the business ecosystem has become highly competitive.

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The ABCs of Sales Acceleration with CPQ

We aim for and take action based on (even though subconsciously) social proof in all spheres of life—inclusive of how we function and the buying decisions we make on the internet. That social proof holds more value when it comes from industry experts and analysts. And that’s why we need to take the latest analyst study — that states that CPQ, based on its potential benefits to customers, will dominate the business world in the future — seriously.

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The Power of a Single Click in SAP Signature Management by DocuSign

If you belong to the companies of today that believe in keeping things “current” and automate most processes and systems, you would have learnt that – despite the company’s best efforts – the most important transactions end on paper. A large percentage of companies still rely on time-consuming devices such as scanners, printers, and fax machines to get that last bit of paperwork signed off.

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Key Features and benefits of the SAP C/4HANA solution

Hello Everyone, I thought of sharing some high level key functions/benefits of a SAP C/4HANA (previously known ad SAP Cloud for Customer) system. The focus area is Account & Contact Management, Lead Management & Opportunity Management. This is not a complete set of benefits/functions, neither this specifically covers integration related things, but, it definitely gives an idea for evaluating the pros of using a SAP C/4HANA Solution, especially for beginners...

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The Smart Ways to Use the SAP Service Cloud - Live Activity Chat for Customer Service

The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor do they want to wait days for companies to answer a question. If they can't easily find the answer and can't ask the question easily, they start researching alternatives. If this happens, the chance of successful sales is drastically reduced. For a company it, therefore, becomes increasingly relevant to engage with potential customers directly through the channel of their choice.

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The Responsive User Interface powered by Fiori – Should you switch to it? And why?

SAP introduced its C/4HANA system with a single user interface based on Microsoft Silverlight. Later on, SAP came up with another user interface by the name of HTML5, which is a more spontaneous and better-looking user interface than the previous one. With time, a great majority of the end and business users switched to the HTML5 user interface. And now, perhaps even more importantly, a third user interface is on hand in the SAP C/4HANA system, which is frequently made reference to as the Responsive User Interface — powered by Fiori.

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A Beginner's Look at the SAP Commerce B2C Accelerator

We live in an age where everyone is well-accustomed to purchasing goods online – better known as B2C these days. And success levels in B2C increase with the ability to maintain online stores. Maintaining stores becomes trickier when you have multiple stores to manage. What do you do to ensure flawless management in such a scenario?

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SAP C/4HANA & Your Way to a Successful EU GDPR Compliance

Individuals share their information with brands and organizations when they buy products or services, while attending events, and so on. They do this without any certainty that their information will be kept confidential or be passed on to other organizations. In addition, most of these organizations that collect information also pass it on to their own marketing teams and other organizations that want to target promotional materials to an audience of their choice.

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Want the Power to Book An Order From a Coffee Meeting? Invest in the Right Solutions

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and collect relevant information during client meetings. They don’t have the time to jot down points on their notebooks and then go back to office and book the order or send the information to their customers.

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5 Benefits of SAP Cloud Platform in Business

A business that uses next-generation applications can work better with the SAP Cloud Platform. The platform lets you extend existing applications and build new apps in the cloud. SAP Cloud Platform is an in-memory platform designed for the highly data-driven, social, mobile, and networked user. This makes it ideal for a business that takes advantage of continuously evolving data sharing trends. It provides flexible subscription models and services for infrastructure, database, and apps. Because it is the only cloud platform that is built on SAP HANA, it is able to run and provide access to real time applications your business needs to succeed. Here are five other benefits of the SAP Cloud Platform for your busines

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