In what usually is a rather uneventful month for challenging projects the world over, December proved to be pretty...
Read MoreSAP CX Partner | info@knacksystems.com
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Out-of-the-Box features, SAP Cloud for Service, SAP CRM, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, SAP Hybris Marketing, Service Order Creation, Service Technicians, Workflow Rules, Customer Service, Data Maintenance, Field Updates, Registered Products, Automatic Email Communications, Cloud for Service, Install Bases, Omni-Channel communication, SAP Service Cloud
In what usually is a rather uneventful month for challenging projects the world over, December proved to be pretty...
Read MoreSAP C/4HANA, SAP Contact Center, SAP Hybris Cloud for Service, Service Orders, Service Tickets, smart routing, video chat, Customer Service, customer service tool, diversified communications, Embedded communications, field service, reason codes, agent productivity, Commerce storefront, communications, customer delight, CUSTOMER ENGAGEMENT, omnichannel customer service, SAP Service Cloud, C4HANA, SAP Commerce Cloud
The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor...
Read MoreSAP Cloud for Service, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, SAP Hybris Sales Cloud, SAP Hybris Service Cloud, Service Cloud, Customer Service, empowered customers, real-time data, reporting, Sales Cloud, sales force, Sales Force Automation, cloud solutions, communications, customer delight, customer satisfaction, non-centralized data
The rules of engagement have changed: technology is changing the game and customers are changing the rules. Today’s...
Read Morepreventive maintenance, SAP Hybris Cloud for Service, SAP Hybris Service Cloud, scheduling types, Service providers, service teams, Service Technicians, Service Tickets, target market, Customer Service, Registered Products, reputation, competition, counter-based maintenance plan, Maintenance Plan, Maintenance Plan Runs, maintenance work, MDRO
In today’s world of competition, most businesses spend a lot of time and money in attracting new customers. But, as...
Read MoreProductivity, SAP C4C, SAP Cloud, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Jam, Customer Service, sales, Sales, Best Practices, Cloud for Customer, Collaboration tools, Crowdsourcing, Customer Relationship Management (CRM), Knowledgebase, Mobility, SAP Service Cloud, C/4HANA
Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...
Read MoreCloud solutions are synonymous with cloud computing, i.e. internet-based solutions. Cloud solutions can be accessed via...
Read MoreHaving a configure, price, and quote system can automate and speed up the sales cycle of your business and improve...
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