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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Learn how SAP C/4HANA is secure, scalable, and packed with features to keep your business growing

Real-Time Analytics, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Service, SAP Social, Service Optimization, Adapters, C4C Integration, Cloud for Customer, Collaboration tools, crm, Customer Engagement, Customer Engagement and Commerce, Customer Relationship Management (CRM), Marketing Integration, Mobility, SAP Software, Omnichannel Commerce, E-Commerce, C/4HANA, SAP Marketing

“What solution does our business need to be successful with customer relationship management?”

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SAP C/4HANA & Your Way to a Successful EU GDPR Compliance

Personal Data, Promotional Materials, Promotions, SAP C4C, SAP C/4HANA, SAP Cloud For Customer, SAP Cloud for Customer, Sensitive Data, Data Privacy, Data Subject, EU, European Union, Explicit Consent, GDPR, GDPR Compliance, Role-Based Authorization, Bank Account Information, c4c, Cloud for Customer, Contact Information, Information Access, Marketing

Individuals share their information with brands and organizations when they buy products or services, while attending...

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Enabling Superior Customer Service in the Era of the Cloud

Productivity, SAP C4C, SAP Cloud, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Jam, Customer Service, sales, Sales, Best Practices, Cloud for Customer, Collaboration tools, Crowdsourcing, Customer Relationship Management (CRM), Knowledgebase, Mobility, SAP Service Cloud, C/4HANA

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...

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4 Tips to Choose the Best E-commerce Platform Provider

best_practices, business_agility, business_solutions, cloud_for_customer, Cloud for Customer, Cloud for Sales, Hybris E-commerce Platform, SAP E-Commerce, Omnichannel Commerce, E-Commerce, C/4HANA

Retailers operating in today’s fast paced, tech-driven environment have to work through all kinds of challenges in...

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How Do SAP Commerce Cloud Components Fit Together?

personlization, SAP Cloud For Customer, SAP Hybris E-Commerce, User enablement, Data Processing, Digital Disruption, sap_cloud_for_customer, Cloud for Customer, Commerce Accelerator, Customer Experience, hybris Commerce suite, innovation, latest ecommerce platform versions, omni-channel commerce, SAP Commerce Cloud, SAP Solutions

SAP Commerce Cloud is one of the most reliable and flexible e-commerce solutions. Aimed at B2B businesses and...

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