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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Enabling Superior Customer Service in the Era of the Cloud

Productivity, SAP C4C, SAP Cloud, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Jam, Customer Service, sales, Sales, Best Practices, Cloud for Customer, Collaboration tools, Crowdsourcing, Customer Relationship Management (CRM), Knowledgebase, Mobility, SAP Service Cloud, C/4HANA

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...

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What SAP Commerce Cloud Can Do for You

SAP BW, SAP Cloud For Customer, SAP Hybris Marketing, SAP Jam, hybris 5.7, hybris Commerce suite, SAP Commerce Cloud

Implementation partners used to start from scratch when building integrations, but that changed with the when SAP made...

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SAP Application Management Services – Helping Companies Maximize Their Potential

SAP BW, SAP C4C/DocuSign Integration, SAP Cloud For Customer, SAP Jam, SAP AMS, Application Management, SAP Application Management Services

Globalization and the evolution of markets can make it difficult for every company, regardless of its size, to compete...

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