Hello Everyone, I thought of sharing some high level key functions/benefits of a SAP C/4HANA (previously known ad SAP Cloud for Customer) system. The focus area is Account & Contact Management, Lead Management & Opportunity Management. This is not a complete set of benefits/functions, neither this specifically covers integration related things, but, it definitely gives an idea for evaluating the pros of using a SAP C/4HANA Solution, especially for beginners...

“What solution does our business need to be successful with customer relationship management?”

Individuals share their information with brands and organizations when they buy products or services, while attending events, and so on. They do this without any certainty that their information will be kept confidential or be passed on to other organizations. In addition, most of these organizations that collect information also pass it on to their own marketing teams and other organizations that want to target promotional materials to an audience of their choice.

Like it or not, cloud is here to stay. It has brought in a wave of digital disruption in this information age. Innovation and constant change for betterment have become not just necessary for survival but also key to growth. As rightly expressed by British philosopher, writer, and speaker Alan Watts, "The only way to make sense out of change is to plunge into it, move with it, and join the dance. "The story that follows is a case in point where visionary leaders and partners with a customer-centric focus took the big leap in cloud technology to help their customer’s sales team focus only on what they are best at — ‘selling’.

With the commitment of sharing my experiences to the community on SAP C/4HANA Projects, I am publishing the second blog in continuation to the first one I published in the past. Hope this blog comes in handy in some way or the other for SAP C/4HANA partners, customers, consultants, architects, or anyone who is interested in the solution! Most of us know by now that SAP C/4HANA is a lean CRM On-Cloud solution and, as I mentioned in my previous blog briefly, it leverages the CRM On-Premise or ERP On-Premise functionality on the Cloud.

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has changed. Today’s economy consists of a population that is digitally linked, associated with social networks, and more cognizant than ever before. We are surrounded by savvy consumers and sophisticated buyers.

For a long time I've been thinking to pen down my experiences on implementing C/4HANA system for many of our customers...Now, I finally have some time to pen my thoughts down in this small yet informative blog, which I hope comes to use for anyone who is in the process of implementing this product and/or is in the decision-making phase.

A business that uses next-generation applications can work better with the SAP Cloud Platform. The platform lets you extend existing applications and build new apps in the cloud. SAP Cloud Platform is an in-memory platform designed for the highly data-driven, social, mobile, and networked user. This makes it ideal for a business that takes advantage of continuously evolving data sharing trends. It provides flexible subscription models and services for infrastructure, database, and apps. Because it is the only cloud platform that is built on SAP HANA, it is able to run and provide access to real time applications your business needs to succeed. Here are five other benefits of the SAP Cloud Platform for your busines

When thinking of employing and implementing a Service Cloud solution, an organization must understand exactly what it is. That way, they can make the most of it and ensure that they are getting all the right features at the right price. Service Cloud is better known as SAP Service Cloud, and it helps organizations improve their sales, marketing, and service teams. With SAP Cloud, you can effectively and easily engage your customers. Here are some characteristics of Service Cloud that you must know:

Sales teams, managers, and specialists are often challenged with ways to engage customers efficiently and gain smarter ways to sell. SAP Sales Cloud is a solution that can empower your business and its sales team with insights that can help you sell better, especially on digital platforms.

Every business is seeking cost-effective and rapid ways to deploy their applications to enrich their service, marketing, and sales teams. To achieve that, they will need to rely on innovative platforms such as the cloud, which can help their teams to easily and effectively engage with their customers. SAP is one of the best platforms when it comes to business-oriented cloud solutions.

SAP is one of the leading and largest vendors of ERP or enterprise resource planning software solutions in addition to other related enterprise applications that serve a wide range of industry verticals. Their ERP system is one of the best in the market, enabling clients to run a comprehensive range of business processes, including sales and production, operations, accounting, human resources, and finance, all with the help of an integrated SAP software solutions environment.