The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

The Knack Systems Team

Words from the in-house SMEs at Knack Systems.

Recent Posts

The Future of CX: Trends for 2024 and Beyond

In 2024, CX will be a strategic priority for businesses. Customer experience will take precedence over products and...

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Securing Holiday Season Sales Success. Last-Minute Checklist for Thanksgiving, Black Friday, and Cyber Monday eCommerce Sales.

Thanksgiving, Black Friday and Cyber Monday quick checklist for your ecommerce website.

The 2023 Holiday season is here...

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Black Friday and Cyber Monday Checklist 2022 for your e-commerce business

A 5-point eCommerce readiness guide for a smashing holiday sales success.

Retailers, brands, and eCommerce giants will...

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Black Friday and Cyber Monday: Here’s How To Crush the Biggest Shopping Days of the Year

The clock is ticking and we are quickly moving toward Christmas. But, fret not. We think there’s still sufficient time...

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Automate your wholesale business with SAP CPQ

The B2B wholesale distribution industry is weathering a quick shift in customer expectations. As technology progresses...

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Opt for a CPQ Solution for Clarity in Your Sales Cycle

Configure Price Quote (or CPQ) solutions drive better revenue, profit, and overall customer satisfaction ratings by...

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How To Keep Your Customers Satisfied Whenever They Contact You

Customer satisfaction is important to your business. So, it makes sense to ensure that the customer journey is seamless...

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Partnering with an SAP Gold Partner Can Help Your Business in Many Ways

SAP may be an attractive option when it comes to software solutions that can improve the way you work and satisfy your...

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5 Benefits of SAP Cloud Platform in Business

A business that uses next-generation applications can work better with the SAP Cloud Platform. The platform lets you...

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Learn How SAP Service Can Help the Life Sciences Industry

The product, post-purchase, and pre-purchase experience is different for life sciences companies, which is why they...

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