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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

AI in Customer Experience: The SAP CX AI Toolkit

SAP Sales Cloud, CUSTOMER EXPERIENCE, SAP CX AI Toolkit

Discover how the SAP CX AI Toolkit empowers mid-sized companies to compete with industry giants, driving revenue growth...

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Outlook: Customer Experience (CX) in 2023 and Beyond

CRM Services, CUSTOMER EXPERIENCE, Chemical Industries, Consumer Products Industries, Wholesale & Distribution Industry, Building Materials Industries, Manufacturing Industry, Customer Experience (CX) Trends

In 2023 and beyond, customer experience will drive the success of manufacturing, building materials, wholesale,...

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Is SAP Commerce the Best Thing Yet To Hit the E-Commerce Market?

Personalization, plug ins, SAP ERP, SAP Hybris Commerce 6.2, SAP integrations, SAP S/4HANA, Security Updates, Service Tickets, SmartEdit, web applications, Dashboard, China Accelerator, Customer Experience, CUSTOMER EXPERIENCE, omni-channel commerce, Omni-Channel communication, omni-commerce

There are only a few industries where the lack of timely technology upgrades isn’t threatening the business itself....

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How SAP C/4HANA helps you sell smarter (and not harder)

SAP Cloud for Customer, SAP Cloud for Sales, SAP HANA Cloud, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Sales, SAP Sales Cloud, Evernote integration, Sales, Sales Order Management, Sales Quote Management, CUSTOMER EXPERIENCE

I still remember the good old days when I used to sell financial products for an NBFC. Selling used to be a tough chore...

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Want the Power to Book An Order From a Coffee Meeting? Invest in the Right Solutions

SAP C/4HANA, Deal Closure, DEAL CLOSURE, sales, Sales, Sales Force Automation, Customer Engagement, CUSTOMER ENGAGEMENT, Customer Experience, CUSTOMER EXPERIENCE, Customer Relationship Management (CRM), CUSTOMER RELATIONSHIP MANAGEMENT (CRM), Mobility, Cloud applications, C4HANA, SAP Solutions, minimal viable product, remote access, SAP Software

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and...

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