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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Is SAP Commerce the Best Thing Yet To Hit the E-Commerce Market?

Personalization, plug ins, SAP ERP, SAP Hybris Commerce 6.2, SAP integrations, SAP S/4HANA, Security Updates, Service Tickets, SmartEdit, web applications, Dashboard, China Accelerator, Customer Experience, CUSTOMER EXPERIENCE, omni-channel commerce, Omni-Channel communication, omni-commerce

There are only a few industries where the lack of timely technology upgrades isn’t threatening the business itself....

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Agile Methodology for Digital Transformation to Drive Customer Success

pre-sales cycle, Prepare phase, SAP C/4 HANA, SAP Cloud projects, SAP S/4HANA, SOW, standard cloud system, testing processes, waterfall approach, Customer Success, delta design workshops, digital transformation, Explore phase, Fit-to-Standard workshops, Realization phase, requirement gathering, Activate Methodology, Agile Methodology, build sprints, business value, cloud capabilities, Competitive Advantage, competitive advantages

Activate is the new generation Agile methodology for SAP implementation. It provides an effective and interactive...

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