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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Learn how SAP C/4HANA is secure, scalable, and packed with features to keep your business growing

Real-Time Analytics, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Service, SAP Social, Service Optimization, Adapters, C4C Integration, Cloud for Customer, Collaboration tools, crm, Customer Engagement, Customer Engagement and Commerce, Customer Relationship Management (CRM), Marketing Integration, Mobility, SAP Software, Omnichannel Commerce, E-Commerce, C/4HANA, SAP Marketing

“What solution does our business need to be successful with customer relationship management?”

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SAP C/4HANA & Your Way to a Successful EU GDPR Compliance

Personal Data, Promotional Materials, Promotions, SAP C4C, SAP C/4HANA, SAP Cloud For Customer, SAP Cloud for Customer, Sensitive Data, Data Privacy, Data Subject, EU, European Union, Explicit Consent, GDPR, GDPR Compliance, Role-Based Authorization, Bank Account Information, c4c, Cloud for Customer, Contact Information, Information Access, Marketing

Individuals share their information with brands and organizations when they buy products or services, while attending...

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How SAP C/4HANA helps you sell smarter (and not harder)

SAP Cloud for Customer, SAP Cloud for Sales, SAP HANA Cloud, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Sales, SAP Sales Cloud, Evernote integration, Sales, Sales Order Management, Sales Quote Management, CUSTOMER EXPERIENCE

I still remember the good old days when I used to sell financial products for an NBFC. Selling used to be a tough chore...

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Enabling Superior Customer Service in the Era of the Cloud

Productivity, SAP C4C, SAP Cloud, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Jam, Customer Service, sales, Sales, Best Practices, Cloud for Customer, Collaboration tools, Crowdsourcing, Customer Relationship Management (CRM), Knowledgebase, Mobility, SAP Service Cloud, C/4HANA

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...

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SAP E-commerce Platform: A Popular E-commerce Solution for B2B & B2C Businesses

SAP Cloud for Customer, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, sap_crm, sap_partners, best_practices, business_solutions, Cloud for Sales, hybris Commerce suite, SAP Cloud Solutions, SAP Software, Omnichannel Commerce, E-Commerce, C/4HANA

SAP continues to lead the market for e-commerce platforms for both B2B and B2C companies. With every new version come...

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Improve Your Sales Metrics with SAP E-Commerce Platform

SAP C/4HANA, SAP Cloud for Customer, SAP Hybris Cloud for Customer, SAP Hybris E-Commerce, sap_cloud_for_customer, business_solutions, cloud_for_customer, Customer Experience, SAP CX, E-Commerce, C/4HANA

Sales effectiveness is key for sales organizations to stay competitive and relevant in their niches. One of the...

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