In marketing, the strings of success are held by your target audience. And if that isn’t tricky enough, most campaigns...

“What solution does our business need to be successful with customer relationship management?”

Like it or not, cloud is here to stay. It has brought in a wave of digital disruption in this information age....

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and...

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...