Software implementations fall flat across varied industries and markets, but chiefly due to manual errors as opposed to software-related issues. Field service businesses have to face their distinctive challenges involving layers of intricacy, remote access, and capabilities; however, these are workable with the appropriate planning and partners.

Like it or not, cloud is here to stay. It has brought in a wave of digital disruption in this information age. Innovation and constant change for betterment have become not just necessary for survival but also key to growth. As rightly expressed by British philosopher, writer, and speaker Alan Watts, "The only way to make sense out of change is to plunge into it, move with it, and join the dance. "The story that follows is a case in point where visionary leaders and partners with a customer-centric focus took the big leap in cloud technology to help their customer’s sales team focus only on what they are best at — ‘selling’.

For a long time I've been thinking to pen down my experiences on implementing C/4HANA system for many of our customers...Now, I finally have some time to pen my thoughts down in this small yet informative blog, which I hope comes to use for anyone who is in the process of implementing this product and/or is in the decision-making phase.

SAP C/4HANA is a great platform if you are looking to improve the way you engage your customers, especially if you want more ways to reach them.