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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Some Solutions to your SAP Service Pain Points to Bookmark for 2020

Out-of-the-Box features, SAP Cloud for Service, SAP CRM, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, SAP Hybris Marketing, Service Order Creation, Service Technicians, Workflow Rules, Customer Service, Data Maintenance, Field Updates, Registered Products, Automatic Email Communications, Cloud for Service, Install Bases, Omni-Channel communication, SAP Service Cloud

In what usually is a rather uneventful month for challenging projects the world over, December proved to be pretty...

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8 give-away signs that your company needs Service or Sales Cloud

SAP Cloud for Service, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, SAP Hybris Sales Cloud, SAP Hybris Service Cloud, Service Cloud, Customer Service, empowered customers, real-time data, reporting, Sales Cloud, sales force, Sales Force Automation, cloud solutions, communications, customer delight, customer satisfaction, non-centralized data

The rules of engagement have changed: technology is changing the game and customers are changing the rules. Today’s...

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Learn how SAP C/4HANA is secure, scalable, and packed with features to keep your business growing

Real-Time Analytics, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Service, SAP Social, Service Optimization, Adapters, C4C Integration, Cloud for Customer, Collaboration tools, crm, Customer Engagement, Customer Engagement and Commerce, Customer Relationship Management (CRM), Marketing Integration, Mobility, SAP Software, Omnichannel Commerce, E-Commerce, C/4HANA, SAP Marketing

“What solution does our business need to be successful with customer relationship management?”

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How SAP C/4HANA helped deliver a compelling customer experience

SAP Cloud For Customer, SAP Hybris Cloud for Customer, sales, Sales, Sales Force Automation, Sales Process, crm, Customer Centricity, Customer Relationship Management, Customer Relationship Management (CRM), Mobility, economical prices, bottom line, B2B Marketing, SAP AMS, SAP Application Management Services, C/4HANA

Like it or not, cloud is here to stay. It has brought in a wave of digital disruption in this information age....

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How SAP C/4HANA helps you sell smarter (and not harder)

SAP Cloud for Customer, SAP Cloud for Sales, SAP HANA Cloud, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Sales, SAP Sales Cloud, Evernote integration, Sales, Sales Order Management, Sales Quote Management, CUSTOMER EXPERIENCE

I still remember the good old days when I used to sell financial products for an NBFC. Selling used to be a tough chore...

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Enabling Superior Customer Service in the Era of the Cloud

Productivity, SAP C4C, SAP Cloud, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Jam, Customer Service, sales, Sales, Best Practices, Cloud for Customer, Collaboration tools, Crowdsourcing, Customer Relationship Management (CRM), Knowledgebase, Mobility, SAP Service Cloud, C/4HANA

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...

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SAP E-commerce Platform: A Popular E-commerce Solution for B2B & B2C Businesses

SAP Cloud for Customer, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, sap_crm, sap_partners, best_practices, business_solutions, Cloud for Sales, hybris Commerce suite, SAP Cloud Solutions, SAP Software, Omnichannel Commerce, E-Commerce, C/4HANA

SAP continues to lead the market for e-commerce platforms for both B2B and B2C companies. With every new version come...

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SAP Marketing – Do You Need It?

SAP Hybris, SAP Hybris Architecture, SAP Hybris Cloud for Customer, SAP Hybris Marketing, hybris 5.7, hybris Commerce suite, Hybris Marketing, SAP Marketing Cloud, SAP Marketing

SAP Marketing is great for contextual marketing in real time because it lets you engage with customers and get them...

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Finding the Right SAP Marketing Provider – 3 Quick Tips

SAP Hybris Cloud for Customer, hybris 5.7, hybris Commerce suite, SAP Cloud Solutions, B2B Marketing, SAP Software, C/4HANA, SAP Marketing

SAP Marketing lets you conduct contextual marketing in real-time, so you can engage and delight your customers while...

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Improve Your Sales Metrics with SAP E-Commerce Platform

SAP C/4HANA, SAP Cloud for Customer, SAP Hybris Cloud for Customer, SAP Hybris E-Commerce, sap_cloud_for_customer, business_solutions, cloud_for_customer, Customer Experience, SAP CX, E-Commerce, C/4HANA

Sales effectiveness is key for sales organizations to stay competitive and relevant in their niches. One of the...

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SAP Sales Cloud – Sales Management Made Easy

SAP Cloud For Customer, SAP HANA Cloud, SAP HANA Cloud Portal, SAP Hybris Cloud for Customer, SAP Hybris Marketing, SAP Sales Cloud, Sales Tracking, SAP CX, C/4HANA

Sales teams, managers, and specialists are often challenged with ways to engage customers efficiently and gain smarter...

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3 Reasons to Choose SAP C/4HANA for Relationship Management

SAP C4C, SAP C4C Sales Quote, SAP C/4HANA, SAP Hybris Cloud for Customer, implementation approaches, SAP Cloud Solutions, SAP Software, E-Commerce, C/4HANA, SAP Marketing

SAP C/4HANA is the customer relationship management solution that is hosted in the cloud. It does more than host your...

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