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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Some Solutions to your SAP Service Pain Points to Bookmark for 2020

Out-of-the-Box features, SAP Cloud for Service, SAP CRM, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, SAP Hybris Marketing, Service Order Creation, Service Technicians, Workflow Rules, Customer Service, Data Maintenance, Field Updates, Registered Products, Automatic Email Communications, Cloud for Service, Install Bases, Omni-Channel communication, SAP Service Cloud

In what usually is a rather uneventful month for challenging projects the world over, December proved to be pretty...

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An Insider’s Perspective: Ways to Benefit from the SAP Service Cloud Maintenance Plan

preventive maintenance, SAP Hybris Cloud for Service, SAP Hybris Service Cloud, scheduling types, Service providers, service teams, Service Technicians, Service Tickets, target market, Customer Service, Registered Products, reputation, competition, counter-based maintenance plan, Maintenance Plan, Maintenance Plan Runs, maintenance work, MDRO

In today’s world of competition, most businesses spend a lot of time and money in attracting new customers. But, as...

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