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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

An Insider’s Perspective: Ways to Benefit from the SAP Service Cloud Maintenance Plan

preventive maintenance, SAP Hybris Cloud for Service, SAP Hybris Service Cloud, scheduling types, Service providers, service teams, Service Technicians, Service Tickets, target market, Customer Service, Registered Products, reputation, competition, counter-based maintenance plan, Maintenance Plan, Maintenance Plan Runs, maintenance work, MDRO

In today’s world of competition, most businesses spend a lot of time and money in attracting new customers. But, as...

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Fact-Checking for Project Managers: How to Optimize Project Management in the Era of Cloud-Based Projects

Project Management, Project managers, SDLC models, service provider, Service providers, SLAs, software vendors, traditional methodologies, enterprise cloud applications, external servers, cloud application, cloud computing, cloud governance, network response time

technology. Tea in hand, I browsed through some literature on conventional design versus cloud technologies. As you...

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Selecting the Right DocuSign Integration Service Provider

SAP C/4HANA, Service providers, DocuSign Integration

DocuSign is one of the leading electronic signature services for agreements and documents that require your clients’...

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