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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Changing Attitudes about Change

Recently, when I walked into my local grocery store, a huge cloud of dust and loud drilling noises greeted me. Beyond the haze, there was that familiar sign that we have all read if we've ever driven a car on a highway or visited any public place in our lifetime. There it was, that yellow sign with those dark letters in all-caps that spelled out “PARDON OUR PROGRESS.”

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Fact-Checking for Project Managers: How to Optimize Project Management in the Era of Cloud-Based Projects

technology. Tea in hand, I browsed through some literature on conventional design versus cloud technologies. As you will see, the conventional design required companies to invest heavily in physical assets such as servers and other related hardware components. Now, businesses are getting rid of the hassles of buying and maintaining physical assets or software solution with Cloud technologies.

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