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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Changing Attitudes about Change

Project Management, Scope Change, Transformation, User Acceptance, Employee Management, Expectation Management, Change Management, KPIs

Recently, when I walked into my local grocery store, a huge cloud of dust and loud drilling noises greeted me. Beyond...

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Fact-Checking for Project Managers: How to Optimize Project Management in the Era of Cloud-Based Projects

Project Management, Project managers, SDLC models, service provider, Service providers, SLAs, software vendors, traditional methodologies, enterprise cloud applications, external servers, cloud application, cloud computing, cloud governance, network response time

technology. Tea in hand, I browsed through some literature on conventional design versus cloud technologies. As you...

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