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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Fact-Checking for Project Managers: How to Optimize Project Management in the Era of Cloud-Based Projects

Project Management, Project managers, SDLC models, service provider, Service providers, SLAs, software vendors, traditional methodologies, enterprise cloud applications, external servers, cloud application, cloud computing, cloud governance, network response time

technology. Tea in hand, I browsed through some literature on conventional design versus cloud technologies. As you...

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6 Tips for Building a Superior Customer Support Team

Service Tickets, software vendors, Technology, traditional methodologies, Cloud applications, Healthcare Industry, Field Service Implementation, SAP Cloud Solutions, B2B Marketing, SAP Software, C/4HANA

Your support team is one of the factors that will influence brand loyalty among customers. Hence, it makes sense to...

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