SAP implementations are usually complex and involve a lot of customizations and configurations in order to meet the client’s expectations. In the initial project preparation phase, a decision is taken about the tenant architecture, i.e. the number to tenants required during the time span of the project. This decision is based on the SAP C/4HANA product fitment.

In today’s world of competition, most businesses spend a lot of time and money in attracting new customers. But, as long as a business is unable to retain its existing customers, it cannot attain success in the long run. The existing customers of a company are always the target market for its competitors. Therefore, it is very important to provide customers with the best possible service by being more responsive to their needs and expectations.