Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Transporting changes between multiple tenants in SAP C/4HANA

SAP implementations are usually complex and involve a lot of customizations and configurations in order to meet the client’s expectations. In the initial project preparation phase, a decision is taken about the tenant architecture, i.e. the number to tenants required during the time span of the project. This decision is based on the SAP C/4HANA product fitment.

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The ABCs of Sales Acceleration with CPQ

We aim for and take action based on (even though subconsciously) social proof in all spheres of life—inclusive of how we function and the buying decisions we make on the internet. That social proof holds more value when it comes from industry experts and analysts. And that’s why we need to take the latest analyst study — that states that CPQ, based on its potential benefits to customers, will dominate the business world in the future — seriously.

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The Smart Ways to Use the SAP Service Cloud - Live Activity Chat for Customer Service

The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor do they want to wait days for companies to answer a question. If they can't easily find the answer and can't ask the question easily, they start researching alternatives. If this happens, the chance of successful sales is drastically reduced. For a company it, therefore, becomes increasingly relevant to engage with potential customers directly through the channel of their choice.

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Want the Power to Book An Order From a Coffee Meeting? Invest in the Right Solutions

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and collect relevant information during client meetings. They don’t have the time to jot down points on their notebooks and then go back to office and book the order or send the information to their customers.

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Leveraging Marketo-SAP Integration to Deliver Effective Marketing Results Across Channels

It can be difficult for a business to discern whether or not automated marketing is a practical move for them, let alone what platform or program to use for their needs.

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What Are the Biggest SAP C/4HANA Implementation Project Mistakes?

SAP C/4HANA can provide a dependable cloud solution that helps improve the way you serve your customers. At the same time, it enables your business to reduce costs, achieve scalability, and eliminate the complexities associated with running and maintaining an effective customer engagement solution.

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Use SAP Business Solutions for B2B to Offer the Convenience of B2C

Nowadays, an effective ERP strategy is largely dependent on the timeliness and quality of information that you receive from suppliers, trading partners, and clients. An even bigger challenge is faced by organizations attempting to create a holistic, real-time view of all their enterprise information by combining multiple ERP systems and instances domestically and/or globally. Your ability to effectively integrate your business solutions and systems is critical to implementing business strategies.

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SAP Ecommerce Software Solutions – Three Reasons You Need to Take That Step

SAP is a good choice if you are looking for a reliable ecommerce software solution. This enterprise-level software suite offers B2B and B2C store functionality. Thousands of stores around the world rely on SAP when it comes to managing product SKUs and fulfilling orders each day. SAP is the leading enterprise platform in Europe, and increasingly more businesses across the globe are realizing its benefits. Here are three more reasons why you may need this e-commerce software solution:

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The Safe and Hassle-Free SAP Marketing

SAP Marketing can be handy for contextual marketing in real-time. It lets you engage and delight your customers while cultivating brand relationships as you market your business to each customer. Conventional marketing campaigns may not be able to fully engage individual customers due to the lack of knowledge of what each customer needs and wants. This results in indiscriminate messages to everyone in the target market. SAP Marketing addresses this concern by enabling marketers to have an in-depth understanding of their customers. This way, they know exactly what they have done, what they are currently doing, and what they could do.

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Link Up to the Power Packed in a World-Class Sales Platform

Modernizing your SAP system is an important consideration you must make so as to ensure that your business is still able to meet the changing market requirements and demands and provide richer functionality to all users. An SAP CRM cloud update will allow your business to be more dynamic and increase its ability to keep up with the changing demands of the market.

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What Does It Take to Enable An SAP C/4HANA Project Team?

SAP C/4HANA is a great platform if you are looking to improve the way you engage your customers, especially if you want more ways to reach them.

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The Risks and Rewards of SAP C/4HANA

Using SAP C/4HANA may help your business improve customer relations and sales performance. It is a software-as-a-service (SaaS) solution that provides a reliable sales and service platform consisting of SAP Service Cloud, SAP Sales Cloud, SAP Marketing Cloud, and SAP Commerce Cloud, all of which are typically marketed separately. SAP C/4HANA runs on SAP HCP (HANA cloud platform), and it can help your business deploy applications rapidly to enable each service, marketing, and sales staff to easily and more effectively engage with customers. There are rewards associated with using this platform, but there are some risks you should know about too.

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