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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Transporting changes between multiple tenants in SAP C/4HANA

production system, production system, SAP C/4HANA, Service Control workcenter, service profile, solution profile copy, source system, target system, tenant architecture, Test system, test system, transport content, Transport Management, Transport Request, Transport Route, two tenant architecture, two tenants, UI Adaptation changes, customizations, ECC, Business Configurations workcenter, Business Roles, configuration, crm, CRM, Language adaptation changes, Language Adaptations, Log Messages, on-premise solution, On Premise systems, C4HANA

SAP implementations are usually complex and involve a lot of customizations and configurations in order to meet the...

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The ABCs of Sales Acceleration with CPQ

purchase, quotation, quote acceptance, quote precision, SAP C/4HANA, SAP ECC, simple products, Sales, Sales Process, Sales quote, Sales Quote Management, sales teams, business use case, configurable products, Configure Price Quote, CPQ Process, CPQ software, customer choices, marginal discounts, Optimized quotation, C4HANA, SAP CPQ

We aim for and take action based on (even though subconsciously) social proof in all spheres of life—inclusive of how...

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The Smart Ways to Use the SAP Service Cloud - Live Activity Chat for Customer Service

SAP C/4HANA, SAP Contact Center, SAP Hybris Cloud for Service, Service Orders, Service Tickets, smart routing, video chat, Customer Service, customer service tool, diversified communications, Embedded communications, field service, reason codes, agent productivity, Commerce storefront, communications, customer delight, CUSTOMER ENGAGEMENT, omnichannel customer service, SAP Service Cloud, C4HANA, SAP Commerce Cloud

The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor...

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Want the Power to Book An Order From a Coffee Meeting? Invest in the Right Solutions

SAP C/4HANA, Deal Closure, DEAL CLOSURE, sales, Sales, Sales Force Automation, Customer Engagement, CUSTOMER ENGAGEMENT, Customer Experience, CUSTOMER EXPERIENCE, Customer Relationship Management (CRM), CUSTOMER RELATIONSHIP MANAGEMENT (CRM), Mobility, Cloud applications, C4HANA, SAP Solutions, minimal viable product, remote access, SAP Software

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and...

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Leveraging Marketo-SAP Integration to Deliver Effective Marketing Results Across Channels

SAP CRM, C4HANA, SAP Marketing Cloud, B2B, B2C, C/4HANA, SAP Marketing, Marketo

It can be difficult for a business to discern whether or not automated marketing is a practical move for them, let...

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What Are the Biggest SAP C/4HANA Implementation Project Mistakes?

SAP C/4HANA, SAP systems, C4HANA

SAP C/4HANA can provide a dependable cloud solution that helps improve the way you serve your customers. At the same...

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Use SAP Business Solutions for B2B to Offer the Convenience of B2C

SAP C/4HANA, SAP Hybris Cloud for Sales, SAP Hybris Cloud for Service, SAP Hybris Commerce, SAP Hybris Commerce 6.2, SAP Hybris E-Commerce, SAP Hybris Marketing, Scope Change, service provider, smart home tools, Software-as-a-Service, C4HANA, B2B, B2C

Nowadays, an effective ERP strategy is largely dependent on the timeliness and quality of information that you receive...

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SAP Ecommerce Software Solutions – Three Reasons You Need to Take That Step

C4HANA, B2B, SAP Cloud Solutions, SAP Software, SAP AMS, Application Management, SAP Application Management Services, Omnichannel Commerce, E-Commerce, C/4HANA

SAP is a good choice if you are looking for a reliable ecommerce software solution. This enterprise-level software...

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The Safe and Hassle-Free SAP Marketing

SAP Hybris Marketing, Marketing automation, C4HANA, SAP Marketing Cloud

SAP Marketing can be handy for contextual marketing in real-time. It lets you engage and delight your customers while...

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Link Up to the Power Packed in a World-Class Sales Platform

SAP Hybris Marketing, SAP Sales Cloud, segmentation, Service Orders, smart home tools, software vendors, Technology, C4HANA, Mashup, phased approach, Field Service Management

Modernizing your SAP system is an important consideration you must make so as to ensure that your business is still...

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What Does It Take to Enable An SAP C/4HANA Project Team?

SAP C/4HANA, SAP systems, C4HANA, minimal viable product, critical features, hyper-specific requirements, experienced FSM partner, economical prices, implementation approaches, bottom line, B2B Marketing, SAP AMS, SAP Application Management Services, C/4HANA

SAP C/4HANA is a great platform if you are looking to improve the way you engage your customers, especially if you want...

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The Risks and Rewards of SAP C/4HANA

SAP C/4HANA, SAP HANA Cloud, SAP HANA Cloud Portal, C4HANA, E-Commerce, C/4HANA, SAP Marketing

Using SAP C/4HANA may help your business improve customer relations and sales performance. It is a...

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