Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Marketing Automation: Are All Your Campaigns Effective?

In marketing, the strings of success are held by your target audience. And if that isn’t tricky enough, most campaigns being executed have multiple touchpoints and necessitate analysis-based follow-up. While many marketers keep their eye on these touchpoints, they miss out on checking up on the follow-ups. This disconnect leads to gross inefficiencies in the campaign management process and increases the marketing cost of course, there are solutions now designed to help people get particularly good at managing such pain points.

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The Smart Ways to Use the SAP Service Cloud - Live Activity Chat for Customer Service

The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor do they want to wait days for companies to answer a question. If they can't easily find the answer and can't ask the question easily, they start researching alternatives. If this happens, the chance of successful sales is drastically reduced. For a company it, therefore, becomes increasingly relevant to engage with potential customers directly through the channel of their choice.

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Want the Power to Book An Order From a Coffee Meeting? Invest in the Right Solutions

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and collect relevant information during client meetings. They don’t have the time to jot down points on their notebooks and then go back to office and book the order or send the information to their customers.

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Use SAP Sales Cloud for Better Business

Improving your business makes sense if you want to sell better, enable your staff to work smarter, and acquire more deals. SAP Sales Cloud is designed exactly for these purposes, so having it can make your business function better and deliver improved services to your customers. With this platform, your business can have a better way to understand the unique challenges and industry of your customers, while having a means to help them attain their goals. SAP Sales Cloud is a cloud-based CRM sales software that provides easy access to real-time analytics, customer information, social selling tools, and much more — anytime and anywhere.

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