In what usually is a rather uneventful month for challenging projects the world over, December proved to be pretty...
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In what usually is a rather uneventful month for challenging projects the world over, December proved to be pretty...
Read MoreSAP C/4HANA, SAP Contact Center, SAP Hybris Cloud for Service, Service Orders, Service Tickets, smart routing, video chat, Customer Service, customer service tool, diversified communications, Embedded communications, field service, reason codes, agent productivity, Commerce storefront, communications, customer delight, CUSTOMER ENGAGEMENT, omnichannel customer service, SAP Service Cloud, C4HANA, SAP Commerce Cloud
The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor...
Read MoreProductivity, SAP C4C, SAP Cloud, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Jam, Customer Service, sales, Sales, Best Practices, Cloud for Customer, Collaboration tools, Crowdsourcing, Customer Relationship Management (CRM), Knowledgebase, Mobility, SAP Service Cloud, C/4HANA
Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...
Read MoreWhen thinking of employing and implementing a Service Cloud solution, an organization must understand exactly what it...
Read MoreSAP Marketing Cloud service may help you track interactions in real-time too! One of the strategies to make SAP...
Read MoreToday’s market has a highly competitive business climate and it is the goal of companies to ensure that their most...
Read MoreSAP Service Cloud can be the solution to increase your profit and customer retention rate. It is designed to help your...
Read MoreIf you find yourself spending more time on your IT and missing out on opportunities to optimize and innovate for your...
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