Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Some Solutions to your SAP Service Pain Points to Bookmark for 2020

Out-of-the-Box features, SAP Cloud for Service, SAP CRM, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, SAP Hybris Marketing, Service Order Creation, Service Technicians, Workflow Rules, Customer Service, Data Maintenance, Field Updates, Registered Products, Automatic Email Communications, Cloud for Service, Install Bases, Omni-Channel communication, SAP Service Cloud

In what usually is a rather uneventful month for challenging projects the world over, December proved to be pretty...

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The Smart Ways to Use the SAP Service Cloud - Live Activity Chat for Customer Service

SAP C/4HANA, SAP Contact Center, SAP Hybris Cloud for Service, Service Orders, Service Tickets, smart routing, video chat, Customer Service, customer service tool, diversified communications, Embedded communications, field service, reason codes, agent productivity, Commerce storefront, communications, customer delight, CUSTOMER ENGAGEMENT, omnichannel customer service, SAP Service Cloud, C4HANA, SAP Commerce Cloud

The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor...

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Enabling Superior Customer Service in the Era of the Cloud

Productivity, SAP C4C, SAP Cloud, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Jam, Customer Service, sales, Sales, Best Practices, Cloud for Customer, Collaboration tools, Crowdsourcing, Customer Relationship Management (CRM), Knowledgebase, Mobility, SAP Service Cloud, C/4HANA

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...

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Some Characteristic Features of a Service Cloud Solution

SAP Cloud For Customer, SAP HANA Cloud Portal, Customer Relationship Management (CRM), SAP Service Cloud, SAP Cloud Solutions, SAP Software, C/4HANA

When thinking of employing and implementing a Service Cloud solution, an organization must understand exactly what it...

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Strategies for Successful Business by Using SAP Marketing Cloud

SAP CRM, SAP Service Cloud, SAP Marketing Cloud, Silverpop Integration

SAP Marketing Cloud service may help you track interactions in real-time too! One of the strategies to make SAP...

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The Role of Basic SAP Service Cloud Modules in Different Firms

SAP C/4HANA, SAP Contact Center, SAP CRM, SAP ECC, SAP ERP, SAP Fiori, SAP HANA, SAP HANA Cloud, SAP HANA Cloud Portal, App, SAP Service Cloud

Today’s market has a highly competitive business climate and it is the goal of companies to ensure that their most...

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5 Things You Need to Know About SAP Service Cloud

SAP Cloud For Customer, SAP HANA Cloud Portal, SAP Hybris Cloud for Customer, SAP Service Cloud, SAP Managed Services, Cloud applications, Mobile applications, SAP CX, SAP Cloud Solutions, SAP Software, C/4HANA

SAP Service Cloud can be the solution to increase your profit and customer retention rate. It is designed to help your...

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Why You Need SAP Managed Services

SAP Service Cloud, SAP Managed Services, SAP AMS, Application Management, SAP Application Management Services

If you find yourself spending more time on your IT and missing out on opportunities to optimize and innovate for your...

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