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Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

The Smart Ways to Use the SAP Service Cloud - Live Activity Chat for Customer Service

SAP C/4HANA, SAP Contact Center, SAP Hybris Cloud for Service, Service Orders, Service Tickets, smart routing, video chat, Customer Service, customer service tool, diversified communications, Embedded communications, field service, reason codes, agent productivity, Commerce storefront, communications, customer delight, CUSTOMER ENGAGEMENT, omnichannel customer service, SAP Service Cloud, C4HANA, SAP Commerce Cloud

Mohit Gupta

The market around us has changed a lot. Customers don't want to extensively search for answers to their questions,...

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8 give-away signs that your company needs Service or Sales Cloud

SAP Cloud for Service, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, SAP Hybris Sales Cloud, SAP Hybris Service Cloud, Service Cloud, Customer Service, empowered customers, real-time data, reporting, Sales Cloud, sales force, Sales Force Automation, cloud solutions, communications, customer delight, customer satisfaction, non-centralized data

Chirag Chaudhary

The rules of engagement have changed: technology is changing the game and customers are changing the rules. Today’s...

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Line of Business

  • E-Commerce
  • B2B Commerce
  • B2C Commerce
  • Configure, Price and Quote (CPQ)
  • Sales
  • Service

Solutions

  • SeasonOne
  • AvocadoOne

Services

  • Strategy & Planning
  • Implementation
  • Solution Design
  • Rollout & Adoption
  • Application Managed Services & Operations

 

Industries

  • Consumer Brands
  • Apparel & Fashion
  • Footwear & Accessories
  • Sports & Outdoor
  • Consumer Durables
  • High Tech
  • Chemicals
  • Wholesale & Distribution
  • Life Science
  • Building Materials
  • IM&C
  • Manufacturing

Insight and News

  • Blogs
  • News & Events
  • Webinars

Company

  • About Us
  • Leadership Team
  • Certifications and Partners
  • Careers
  • Contact us

 

 

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