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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

B2B Self-Service Portal for Wholesalers: What You Need to Know

Self-Service, SAP Commerce Cloud, Knack Brava

Why are leading B2B wholesalers opting for self-service portals and what to consider before creating one?

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Aftermarket Success with SAP CX

CUSTOMER EXPERIENCE, SAP Service Cloud, SAP Commerce Cloud, Knack Brava

How SAP CX solutions bridge the customer experience gap in the Aftermarket products delivery.

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SAP Commerce Cloud Performance Optimization Best Practices — Checklist for 2024 Holiday Season Sales

Performance Optimization, SAP Commerce Cloud, SAP Optimization, Holiday Sales 2024

2024 Holiday Season Sales is approaching. As businesses gear up for spikes in sales, a performance optimization...

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2024 Holiday Season Sales

The Future CX: How Generative AI is reshaping SAP Commerce Cloud

SAP Commerce Cloud, Benefits of Generative AI in SAP Commerce Cloud

A highlight of SAP Sapphire 2024, Generative AI is increasingly transforming the CX solution landscape across...

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Generative AI is reshaping SAP Commerce Cloud

Migrate from SAP Commerce Accelerator-Based Storefront to a Composable Storefront

digital transformation, Customer Experience, SAP Commerce Cloud, Composable Storefront, Headless Commerce

Ecommerce Business Leaders: How scalable and sustainable is your storefront? Are you prepared for rapidly changing...

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Excelling in Business Partnerships and Quote-to-Order Operations in a Complex Business Terrain - A Real-World Use Case - Part II

SAP Sales Cloud, SAP Service Cloud, SAP Commerce Cloud

Exclusive insider insights for B2B manufacturers on achieving excellence in their ordering process through...

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Excelling in Business Partnerships and Quote-to-Order Operations in a Complex Business Terrain - A Real-World Use Case - Part I

SAP Sales Cloud, SAP Service Cloud, SAP Commerce Cloud

Exclusive insider insights for B2B manufacturers on achieving excellence in their ordering process through...

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Unlocking the Power of Composable eCommerce

SAP Commerce Cloud

Drive profitability through agile and flexible ecommerce ecosystems. See how Composable Commerce can turbocharge your...

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Maximize Your Sales with Effective E-commerce Testing

SAP Commerce Cloud, E-Commerce, E-commerce Testing

A Complete Guide to eCommerce Testing

How often do you test your e-Commerce website? Could you be missing the most...

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The Smart Ways to Use the SAP Service Cloud - Live Activity Chat for Customer Service

SAP C/4HANA, SAP Contact Center, SAP Hybris Cloud for Service, Service Orders, Service Tickets, smart routing, video chat, Customer Service, customer service tool, diversified communications, Embedded communications, field service, reason codes, agent productivity, Commerce storefront, communications, customer delight, CUSTOMER ENGAGEMENT, omnichannel customer service, SAP Service Cloud, C4HANA, SAP Commerce Cloud

The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor...

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A Beginner's Look at the SAP Commerce B2C Accelerator

SAP C4C, SAP C/4HANA, SAP Hybris, SAP Hybris Architecture, SMBs, eCommerce, B2C storefront, CMS cockpit, Commerce, Commerce Accelerator, Customer Experience, hybris 5.7, Hybris B2C Accelerator, Hybris b2c store, hybris Commerce suite, Omni Channel Commerce, SAP Commerce Cloud

We live in an age where everyone is well-accustomed to purchasing goods online – better known as B2C these days. And...

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SAP Commerce Cloud: When should I upgrade?

performance enhancements, SAP Hybris E-Commerce, SMB, ecommerce platform, ecommerce platform upgrade, ecommerce technology, latest ecommerce platform versions, SAP Commerce Cloud

The sphere of web-based commerce is forever developing – fresh features getting launched with the latest releases, all...

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