Kelley Krostoski transforms how enterprises deliver customer value. As Solution Lead at Knack Systems, she architects game-changing CRM solutions that bridge the gap between technology potential and business performance. With over three decades of leadership in customer service management and professional services, Kelley has pioneered digital transformations across companies. Her expertise encompasses enterprise CRM strategy, service operations, revenue lifecycle management, and digital customer experience design.

What sets Kelley apart is her unique ability to see beyond immediate technology needs to envision future business possibilities. Her implementations consistently deliver accelerated time-to-value and sustainable growth, while her collaborative leadership style has earned her a reputation for building high-performing teams that exceed client expectations. Whether reimagining service operations or optimizing sales processes, Kelley's focus remains constant: creating measurable business impact while ensuring long-term customer success.