If you are a business, challenges are inevitable. How efficiently you transform those challenges into opportunities is...
Read More
SAP CX Partner | info@knacksystems.com
Blogs
The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.
Mohit Gupta
Mohit is a Senior Managing Consultant – SAP at Knack Systems with over 14 years of industry experience and multiple successful implementations in SAP Field Service Management (FSM), SAP C/4HANA, and SAP CRM to his credit. He has rich customer-facing experience in the CX portfolio. Mohit is also a certified SAP FSM and SAP CX consultant and has been involved in multiple CX implementations. He has done his Masters in Chemical engineering from HBTI Kanpur and Masters in Business Administration with specialization in Marketing.
Recent Posts
Predefined workflows, SAP CRM Marketing, segmentation, Advanced Marketing Tools, analysis-based follow-up, Campaign automation, Campaign Management, Campaign management, Contact lists, Customer Engagement, CUSTOMER ENGAGEMENT, Customer Relationship Management (CRM), Marketing, Marketing automation, Marketing campaigns, Marketing Integration, Marketing strategy, Multi-Channel Campaign Automation, SAP Marketing Cloud
In marketing, the strings of success are held by your target audience. And if that isn’t tricky enough, most campaigns...
Read More
SAP C/4HANA, SAP Contact Center, SAP Hybris Cloud for Service, Service Orders, Service Tickets, smart routing, video chat, Customer Service, customer service tool, diversified communications, Embedded communications, field service, reason codes, agent productivity, Commerce storefront, communications, customer delight, CUSTOMER ENGAGEMENT, omnichannel customer service, SAP Service Cloud, C4HANA, SAP Commerce Cloud
The market around us has changed a lot. Customers don't want to extensively search for answers to their questions, nor...
Read More
© 2024 Knack Systems. All Rights Reserved.
Leave Comment