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Nikhil Joshi

Nikhil Joshi

Nikhil brings a wealth of expertise across SAP platforms, including SAP ECC, S4/HANA, SAP CX, and SAP Commerce.

As a seasoned Delivery Manager, he has successfully led diverse teams and managed complex global projects. His role at Knack Systems focuses on SAP CX, where he leads Delivery Assurance and Program Management. An agile mindset and strategic approach help Nikhil ensure that Knack Systems continues to deliver exceptional solutions exceeding client expectations.

Nikhil has a Bachelor of Engineering (BE) in Information Technology from Mumbai University.

Recent Posts

Generative AI is reshaping SAP Commerce Cloud

The Future CX: How Generative AI is reshaping SAP Commerce Cloud

A highlight of SAP Sapphire 2024, Generative AI is increasingly transforming the CX solution landscape across industries. Following ChatGPT’s exceptional success, companies are investigating how to integrate the technology to remain competitive and relevant in the market.

One thing has become clear as day: Generative AI, which was thought to be a temporary hype by some, is here to stay and its influence will only grow and steer the future developments in CX and beyond. 

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