Software implementations fall flat across varied industries and markets, but chiefly due to manual errors as opposed to software-related issues. Field service businesses have to face their distinctive challenges involving layers of intricacy, remote access, and capabilities; however, these are workable with the appropriate planning and partners.

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and collect relevant information during client meetings. They don’t have the time to jot down points on their notebooks and then go back to office and book the order or send the information to their customers.

For a long time I've been thinking to pen down my experiences on implementing C/4HANA system for many of our customers...Now, I finally have some time to pen my thoughts down in this small yet informative blog, which I hope comes to use for anyone who is in the process of implementing this product and/or is in the decision-making phase.

SAP C/4HANA is a great platform if you are looking to improve the way you engage your customers, especially if you want more ways to reach them.