If you belong to the companies of today that believe in keeping things “current” and automate most processes and systems, you would have learnt that – despite the company’s best efforts – the most important transactions end on paper. A large percentage of companies still rely on time-consuming devices such as scanners, printers, and fax machines to get that last bit of paperwork signed off.

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and collect relevant information during client meetings. They don’t have the time to jot down points on their notebooks and then go back to office and book the order or send the information to their customers.