AI in SAP Customer Experience (CX)
The latest developments in artificial intelligence within the SAP Customer Experience (CX) ecosystem.
Customer Experience Trends 2026: What to Expect
In 2026, customer experience will be the primary battleground where businesses will be competing. Unlike the past, it is not a case of D2C or B2C or B2B, the ask remains the same across verticals: instant personalized information across channels and across devices.
