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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

4 Tips to Choose the Best E-commerce Platform Provider

Retailers operating in today’s fast paced, tech-driven environment have to work through all kinds of challenges in order to stay relevant and competitive, especially with the consumers’ increasingly high expectations. Nowadays, it is not enough that you always keep stock of the right products. You also need to keep customers satisfied by filling their orders faster and making the whole process more affordable for the customer. Add to this the fact that savvy shoppers use multiple devices and channels all throughout their customer journey and the magnitude of the work you need to do becomes even more evident. This is why you need to invest in the most efficient and reliable e-commerce platform provider to help you overcome the rapidly moving online retail environment and thrive despite the pressure of high expectations from modern consumers.

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Benefits of the SAP E-Commerce Platform

As more customers use multiple channels to engage your business, you will need an omnichannel solution that will make it easier for you to reach them. SAP E-Commerce offers a reliable commerce platform that can help you target your customers and engage them regardless of the device they use. You can address the challenges associated with managing and running an omnichannel business using the SAP E-Commerce platform, as it provides a meaningful and consistent shopping experience to customers. The solution integrates all physical and digital customer touch points into one platform, including social media, online, point-of-sale, and mobile. Here are three important benefits of SAP E-Commerce for your business:

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Three Ways to Make your SAP Ecommerce Platform More Productive

SAP eCommerce is one of the cutting-edge platforms available to online businesses today. It is an enterprise-level ecommerce software suite with B2B and B2C store functionalities. With the SAP ecommerce platform, you can migrate your existing store to a more advanced platform or create a new store using it. Over 2,500 websites are now using SAP, which currently handles more than 500,000 orders and over 20 million product SKUs daily. This makes it among the leading enterprise ecommerce platforms in the world, especially in the European market. With this platform, you can host your own website by using the software or consider a cloud-based or SAP e-Commerce-hosted solution.

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How the SAP Ecommerce Platform Enhances Your Business

If your business is accessible through any channel—including mobile, POS, contact centers, social media, and online—you will need a flexible ecommerce platform to ensure an easier way to run and manage it. This is where you will need a reliable and flexible ecommerce platform, such as SAP ecommerce. This platform lets you deliver improved customer experience regardless of the environment where you conduct your business. This way, the SAP ecommerce platform lets you make the most of every market opportunity that comes your way, while having an efficient way to manage an omnichannel business.

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