Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

What Are the Biggest SAP C/4HANA Implementation Project Mistakes?

SAP C/4HANA can provide a dependable cloud solution that helps improve the way you serve your customers. At the same time, it enables your business to reduce costs, achieve scalability, and eliminate the complexities associated with running and maintaining an effective customer engagement solution.

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Use SAP Business Solutions for B2B to Offer the Convenience of B2C

Nowadays, an effective ERP strategy is largely dependent on the timeliness and quality of information that you receive from suppliers, trading partners, and clients. An even bigger challenge is faced by organizations attempting to create a holistic, real-time view of all their enterprise information by combining multiple ERP systems and instances domestically and/or globally. Your ability to effectively integrate your business solutions and systems is critical to implementing business strategies.

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SAP Marketing Cloud Integration – What Is It and What Are the Benefits?

To succeed in customer engagement, you need to know exactly what each of your customers want. This means you need to know them on a deeper level, which can be possible with platforms like SAP Marketing Cloud. Through SAP Marketing Cloud integration, you can gain better customer insights and engage with your customers more intelligently and in a more personalized way across all devices and channels. Likewise, your business can run its marketing more quickly and efficiently. Implementing this solution is easy when you work with a team of certified specialists and consultants who are able to tailor SAP Marketing Cloud according to the needs of every client.

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Improve Your Sales Metrics with SAP E-Commerce Platform

Sales effectiveness is key for sales organizations to stay competitive and relevant in their niches. One of the greatest challenges faced by sales organizations is the existence of dispersed teams managing diverse sets of products and service portfolios, while trying to stay ahead of competitors.

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The Advantages of SAP C/4HANA Software for Marketing Businesses

SAP C/4HANA software solutions are fast penetrating the CRM space, thanks to their seamless integration options with SAP CRM and ECC. Even enterprises that don’t have SAP-centric landscapes can maximize the benefits of the software solution through SAP’s cloud-based middleware platform that eliminates the great cost of new hardware installation. Below are some of the key advantages of SAP C/4HANA for marketing businesses:

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The Role of Basic SAP Service Cloud Modules in Different Firms

Today’s market has a highly competitive business climate and it is the goal of companies to ensure that their most valuable assets—the customers—are served to utmost satisfaction. An SAP service cloud solution provides businesses with a means to cater to customers needs in a customizable, user-friendly, and fully integrated manner.

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Selecting the Right DocuSign Integration Service Provider

DocuSign is one of the leading electronic signature services for agreements and documents that require your clients’ signatures. Implementing DocuSign is essential for a business that is keeping up with the digital world. Hiring a certified provider can get you started with implementing a high-quality and secure system for electronic signatures to minimize the need to rely on traditional and time-consuming devices like fax machines, printers, and scanners to produce signed paperwork. Here are a few tips to help you choose the right DocuSign integration service provider:

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3 Reasons to Choose SAP C/4HANA for Relationship Management

SAP C/4HANA is the customer relationship management solution that is hosted in the cloud. It does more than host your CRM in the Cloud. It provides an omni-channel commerce and customer engagement experience, making it more flexible and more advanced compared to conventional CRM solutions. Not convinced? Here are the three main reasons to choose SAP C/4HANA for CRM:

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SAP Gives Significant Innovations to Line-of-Business Cloud Applications

Every business is seeking cost-effective and rapid ways to deploy their applications to enrich their service, marketing, and sales teams. To achieve that, they will need to rely on innovative platforms such as the cloud, which can help their teams to easily and effectively engage with their customers. SAP is one of the best platforms when it comes to business-oriented cloud solutions.

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What Does It Take to Enable An SAP C/4HANA Project Team?

SAP C/4HANA is a great platform if you are looking to improve the way you engage your customers, especially if you want more ways to reach them.

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The Risks and Rewards of SAP C/4HANA

Using SAP C/4HANA may help your business improve customer relations and sales performance. It is a software-as-a-service (SaaS) solution that provides a reliable sales and service platform consisting of SAP Service Cloud, SAP Sales Cloud, SAP Marketing Cloud, and SAP Commerce Cloud, all of which are typically marketed separately. SAP C/4HANA runs on SAP HCP (HANA cloud platform), and it can help your business deploy applications rapidly to enable each service, marketing, and sales staff to easily and more effectively engage with customers. There are rewards associated with using this platform, but there are some risks you should know about too.

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Omni-Channel Commerce Platform – The First Step to Successful Retail Marketing

One of the keys to a successful business is the ability to offer your products and services through multiple channels. This means your business is not restricted to a single platform (i.e. online), but you should be able to make it available through mobile, on-site, and via social media. To make this possible and effective, you will need an omni channel commerce platform that is highly scalable and versatile for retail marketing. SAP eCommerce is an example of a good omni-channel e-commerce platform that can help you manage sales in all your channels and integrate them together to boost the sales capability of your business.

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