Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Enhance End-to-End Sales Processes: Leveraging SAP CPQ’s Integration Capabilities with Other SAP Products

With the March madness out of the way, many businesses are settling down to figure out how to finally transform their sales processes in the best way possible. Most are interested in trimming down sales cycles, clipping costs, minimizing errors, and so much more.

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SAP Retail Execution (REX): Creating the perfect store experience for the modern buyer

It’s been said that collaborating with a major retailer offers lesser or moderately known brands with a wonderful chance to ensure that their products are accessible to fresh markets. This also translates to enhanced revenues. In fact, perfect product placement in large retail outlets is undeniably among the most important tools in the modern brands’ kit, especially in the Fast-Moving Consumer Goods (FMCG) industry with a heavy reliance on modern trade sales channels.

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How businesses are improving technician utilization by leveraging SAP Field Service Management

If you are a business, challenges are inevitable. How efficiently you transform those challenges into opportunities is what validates your positive performance in the market.

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Configure, price, quote (CPQ): A crucial piece of the manufacturing success puzzle

If you are in the industrial equipment and manufacturing business, you’d easily agree that quoting is often a nightmare. How can it not be when it’s sluggish, costly, and tricky? The reason quoting in the industry has become so tedious? Well, I’ll tell you the top three reasons for that:

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Black Friday and Cyber Monday: Here’s How To Crush the Biggest Shopping Days of the Year

The clock is ticking and we are quickly moving toward Christmas. But, fret not. We think there’s still sufficient time left for you to streamline your 2020 Black Friday and Cyber Monday ecommerce sales strategy.

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Automate your wholesale business with SAP CPQ

The B2B wholesale distribution industry is weathering a quick shift in customer expectations. As technology progresses to meet the needs of an on-demand economy, the customers of B2B wholesale distribution are hoping to receive the same degree of service they receive with B2C businesses. It’s quite possible that businesses that don’t do well in terms of effectiveness, sales assistance, and customer experiences risk the loss of customers and drop in revenue.

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Missed Service Opportunities in Industrial Equipment Manufacturing

Why do industrial equipment manufacturers often have to allocate a huge chunk of their sales budget as overtime to their field agents? The right way to come out of this sticky situation is by enhancing field service and sales strategies in order to cut down on the overtime costs and offer work-life balance to service reps. And all this has to happen while taking care that superior service standards are maintained and customer commitments are satisfied.

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Why CPQ is a huge time-saver for both customers and sales teams in 2020

Leveraging a solution such as configure, price, and quote (CPQ) today positions brands on par with their competitors. CPQ is frequently used by businesses and sales teams that deal in complex products, from high-tech machinery to automobiles.

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Why field service implementations fail and what you could do about it

Software implementations fall flat across varied industries and markets, but chiefly due to manual errors as opposed to software-related issues. Field service businesses have to face their distinctive challenges involving layers of intricacy, remote access, and capabilities; however, these are workable with the appropriate planning and partners.

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The Multiple User Store Options Available to Handle Single Sign-On Scenarios

Today’s advanced technology users are demanding single login capabilities, also known as single sign-on (SSO), to access multiple applications throughout the customer landscape. To achieve this, most leading cloud applications such as SAP C/4HANA, SAP S/4HANA, SAP CPI (Cloud Platform Integration), and SAP CPQ (Configure Price & Quote) store user credentials on the cloud portal.

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Transporting changes between multiple tenants in SAP C/4HANA

SAP implementations are usually complex and involve a lot of customizations and configurations in order to meet the client’s expectations. In the initial project preparation phase, a decision is taken about the tenant architecture, i.e. the number to tenants required during the time span of the project. This decision is based on the SAP C/4HANA product fitment.

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5 reasons why your sales team needs a CPQ solution

There is a saying that “Time is money,” and this is especially true for businesses where closing deals faster is of paramount importance to their revenue. In this era where information is easily available on the internet, customers are more informed than ever, they expect a quick response time. Even companies that have been very successful in the past are struggling to stay in the race as the business ecosystem has become highly competitive.

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