SAP introduced its C/4HANA system with a single user interface based on Microsoft Silverlight. Later on, SAP came up with another user interface by the name of HTML5, which is a more spontaneous and better-looking user interface than the previous one. With time, a great majority of the end and business users switched to the HTML5 user interface. And now, perhaps even more importantly, a third user interface is on hand in the SAP C/4HANA system, which is frequently made reference to as the Responsive User Interface — powered by Fiori.

The rules of engagement have changed: technology is changing the game and customers are changing the rules. Today’s customer is digitally connected, better informed, and has higher expectations. To win these empowered customers, your salesforce needs to have access to real-time data. From an organizational standpoint, we have entered into a digital whirlpool, and to get the best out of it, we need to empower our employees with tools that can provide them with a competitive advantage in the market.

In the recent past, Towers Watson, a leading global advisory firm, conducted a survey and concluded that businesses guided by an employee value statement are five times more probable than others to have committed employees.

We live in an age where everyone is well-accustomed to purchasing goods online – better known as B2C these days. And success levels in B2C increase with the ability to maintain online stores. Maintaining stores becomes trickier when you have multiple stores to manage. What do you do to ensure flawless management in such a scenario?

In today’s world of competition, most businesses spend a lot of time and money in attracting new customers. But, as long as a business is unable to retain its existing customers, it cannot attain success in the long run. The existing customers of a company are always the target market for its competitors. Therefore, it is very important to provide customers with the best possible service by being more responsive to their needs and expectations.

If you are in the process of implementing multiple automation tools to economize time and resources on manual assignments, you should probably know about how you could boost SAP BASIS and IT admin productivity virtually. The truth is that - if you don’t have the right tools in place to simplify your SAP Landscapes – you’re possibly not being very effective with your automation exercise. The following are highlights from my discussions with industry experts along with tips to jumpstart your own productivity optimization efforts.

Client, staff member, and partner expectations have developed an overwhelming burden on business directors and heads to innovate by building new modes of value and communication. By utilizing predictive analytics, businesses can anticipate results, recognize prime opportunities, reveal unseen risks, predict the future, and perform in the here and now.

“What solution does our business need to be successful with customer relationship management?”

Individuals share their information with brands and organizations when they buy products or services, while attending events, and so on. They do this without any certainty that their information will be kept confidential or be passed on to other organizations. In addition, most of these organizations that collect information also pass it on to their own marketing teams and other organizations that want to target promotional materials to an audience of their choice.

Like it or not, cloud is here to stay. It has brought in a wave of digital disruption in this information age. Innovation and constant change for betterment have become not just necessary for survival but also key to growth. As rightly expressed by British philosopher, writer, and speaker Alan Watts, "The only way to make sense out of change is to plunge into it, move with it, and join the dance. "The story that follows is a case in point where visionary leaders and partners with a customer-centric focus took the big leap in cloud technology to help their customer’s sales team focus only on what they are best at — ‘selling’.

technology. Tea in hand, I browsed through some literature on conventional design versus cloud technologies. As you will see, the conventional design required companies to invest heavily in physical assets such as servers and other related hardware components. Now, businesses are getting rid of the hassles of buying and maintaining physical assets or software solution with Cloud technologies.

I still remember the good old days when I used to sell financial products for an NBFC. Selling used to be a tough chore then. Most of my time used to be spent in maintaining my prospects database and handling other administrative tasks. It was a big challenge to manage my time and close targets. There was hardly any visibility into my opportunities and no way I could track my KPIs. Coordinating with the back office and getting relevant and accurate information was a nightmare.