Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

How to Set Up an Intuitive User-Oriented UI for Common SAP Functions: The Employee-Centric SAP Fiori Strategy

In the recent past, Towers Watson, a leading global advisory firm, conducted a survey and concluded that businesses guided by an employee value statement are five times more probable than others to have committed employees.

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A Beginner's Look at the SAP Commerce B2C Accelerator

We live in an age where everyone is well-accustomed to purchasing goods online – better known as B2C these days. And success levels in B2C increase with the ability to maintain online stores. Maintaining stores becomes trickier when you have multiple stores to manage. What do you do to ensure flawless management in such a scenario?

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An Insider’s Perspective: Ways to Benefit from the SAP Service Cloud Maintenance Plan

In today’s world of competition, most businesses spend a lot of time and money in attracting new customers. But, as long as a business is unable to retain its existing customers, it cannot attain success in the long run. The existing customers of a company are always the target market for its competitors. Therefore, it is very important to provide customers with the best possible service by being more responsive to their needs and expectations.

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How do automated tools affect SAP BASIS and IT admin productivity?

If you are in the process of implementing multiple automation tools to economize time and resources on manual assignments, you should probably know about how you could boost SAP BASIS and IT admin productivity virtually. The truth is that - if you don’t have the right tools in place to simplify your SAP Landscapes – you’re possibly not being very effective with your automation exercise. The following are highlights from my discussions with industry experts along with tips to jumpstart your own productivity optimization efforts.

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Predictive Analytics in Marketing Fuels Competitive Advantages for Businesses

Client, staff member, and partner expectations have developed an overwhelming burden on business directors and heads to innovate by building new modes of value and communication. By utilizing predictive analytics, businesses can anticipate results, recognize prime opportunities, reveal unseen risks, predict the future, and perform in the here and now.

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Learn how SAP C/4HANA is secure, scalable, and packed with features to keep your business growing

“What solution does our business need to be successful with customer relationship management?”

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SAP C/4HANA & Your Way to a Successful EU GDPR Compliance

Individuals share their information with brands and organizations when they buy products or services, while attending events, and so on. They do this without any certainty that their information will be kept confidential or be passed on to other organizations. In addition, most of these organizations that collect information also pass it on to their own marketing teams and other organizations that want to target promotional materials to an audience of their choice.

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How SAP C/4HANA helped deliver a compelling customer experience

Like it or not, cloud is here to stay. It has brought in a wave of digital disruption in this information age. Innovation and constant change for betterment have become not just necessary for survival but also key to growth. As rightly expressed by British philosopher, writer, and speaker Alan Watts, "The only way to make sense out of change is to plunge into it, move with it, and join the dance. "The story that follows is a case in point where visionary leaders and partners with a customer-centric focus took the big leap in cloud technology to help their customer’s sales team focus only on what they are best at — ‘selling’.

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Fact-Checking for Project Managers: How to Optimize Project Management in the Era of Cloud-Based Projects

technology. Tea in hand, I browsed through some literature on conventional design versus cloud technologies. As you will see, the conventional design required companies to invest heavily in physical assets such as servers and other related hardware components. Now, businesses are getting rid of the hassles of buying and maintaining physical assets or software solution with Cloud technologies.

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How SAP C/4HANA helps you sell smarter (and not harder)

I still remember the good old days when I used to sell financial products for an NBFC. Selling used to be a tough chore then. Most of my time used to be spent in maintaining my prospects database and handling other administrative tasks. It was a big challenge to manage my time and close targets. There was hardly any visibility into my opportunities and no way I could track my KPIs. Coordinating with the back office and getting relevant and accurate information was a nightmare.

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Experiences from Real time SAP C/4HANA Implementation- Part II

With the commitment of sharing my experiences to the community on SAP C/4HANA Projects, I am publishing the second blog in continuation to the first one I published in the past. Hope this blog comes in handy in some way or the other for SAP C/4HANA partners, customers, consultants, architects, or anyone who is interested in the solution! Most of us know by now that SAP C/4HANA is a lean CRM On-Cloud solution and, as I mentioned in my previous blog briefly, it leverages the CRM On-Premise or ERP On-Premise functionality on the Cloud.

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Want the Power to Book An Order From a Coffee Meeting? Invest in the Right Solutions

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and collect relevant information during client meetings. They don’t have the time to jot down points on their notebooks and then go back to office and book the order or send the information to their customers.

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