With the commitment of sharing my experiences to the community on SAP C/4HANA Projects, I am publishing the second blog in continuation to the first one I published in the past. Hope this blog comes in handy in some way or the other for SAP C/4HANA partners, customers, consultants, architects, or anyone who is interested in the solution! Most of us know by now that SAP C/4HANA is a lean CRM On-Cloud solution and, as I mentioned in my previous blog briefly, it leverages the CRM On-Premise or ERP On-Premise functionality on the Cloud.

I’ve frequently noticed one thing about Sales team members — they neither have the time nor the patience to capture and collect relevant information during client meetings. They don’t have the time to jot down points on their notebooks and then go back to office and book the order or send the information to their customers.

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has changed. Today’s economy consists of a population that is digitally linked, associated with social networks, and more cognizant than ever before. We are surrounded by savvy consumers and sophisticated buyers.

For a long time I've been thinking to pen down my experiences on implementing C/4HANA system for many of our customers...Now, I finally have some time to pen my thoughts down in this small yet informative blog, which I hope comes to use for anyone who is in the process of implementing this product and/or is in the decision-making phase.

Configure Price Quote (or CPQ) solutions drive better revenue, profit, and overall customer satisfaction ratings by means of automating a business’ quote to order processes. Sales teams that use CPQ can rest assured that they are making the right pricing quotes for the right products and producing high-quality, professional branded contracts and proposals throughout each working cycle. CPQ’s benefits and impact go well beyond improving the performance of individual sales reps and teams, as its positive results resonate in all areas of business. Below are only some of the main benefits of implementing CPQ in your sales cycle:

Customer satisfaction is important to your business. So, it makes sense to ensure that the customer journey is seamless and pleasant from start to finish and that you can successfully prioritize and meet the needs of your customers. SAP Service Cloud may just be what you need to increase customer satisfaction levels and transform your business digitally. Formerly known as SAP Hybris Cloud for Service, this solution keeps the customer at the heart of your service to ensure consistency by connecting your service, sales, and marketing departments online. This way, you get an advanced and complete CRM solution that is tailored to the needs of your business.

SAP may be an attractive option when it comes to software solutions that can improve the way you work and satisfy your customers’ needs. As one of the top ERP solution providers, SAP solutions deliver flexible and intelligent ways in which to improve your business. However, implementing it requires the expertise of an SAP Gold Partner to assist you throughout your journey.  Only a few select SAP implementation specialists and consultants are certified SAP Gold Partners, which means that they have passed certain rigorous standards to earn the PCoE (Partner Center of Expertise) status, which only SAP can grant.

A business that uses next-generation applications can work better with the SAP Cloud Platform. The platform lets you extend existing applications and build new apps in the cloud. SAP Cloud Platform is an in-memory platform designed for the highly data-driven, social, mobile, and networked user. This makes it ideal for a business that takes advantage of continuously evolving data sharing trends. It provides flexible subscription models and services for infrastructure, database, and apps. Because it is the only cloud platform that is built on SAP HANA, it is able to run and provide access to real time applications your business needs to succeed. Here are five other benefits of the SAP Cloud Platform for your busines

The product, post-purchase, and pre-purchase experience is different for life sciences companies, which is why they require a flexible platform that can easily conform to their unique processes and industry requirements. The challenge is to overcome operational inefficiencies, stringent regulations, and downstream pricing pressures by implementing cost reduction strategies to stay competitive. SAP has solutions that can help with that. If your business is involved in this industry, SAP services for biomedical companies can also help you understand the full customer experience and journey, from pre-purchase to post-purchase and product experience.

The SAP E-Commerce platform is hard to ignore as a leading e-commerce system. Because it’s been built on Java Spring, SAP Commerce is an easily accessible platform. A pioneer in digital commerce, Hybris was first founded in 1997 and later acquired by the German giant SAP, giving the platform an even stronger hand in the industry. Huge names in business use SAP Commerce, including internationally renowned and recognized brands and businesses, such as Samsung, Vodafone, Audi, and O2, making SAP Commerce one of the most popular systems in the market.

An organization in the healthcare industry needs a reliable application that can grow with it and support its goals to provide the highest-quality and personalized experience to its clients and patients. SAP software solutions are just what healthcare organizations need to achieve those goals.

Being in the high-tech industry can come with a lot of challenges, and one of these is knowing when and how to capitalize on opportunities. Most companies also find it hard to keep up with the fast-paced industry. The right technologies, innovations, and partnerships can help you stay ahead of your competition. Using SAP solution for the high-tech industry may be helpful if you are looking for a more effective way to manage your production environments to boost productivity, customer satisfaction, and the quality of your products and services. Here’s how it can elevate your business in a competitive industry: