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The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

Learn how SAP C/4HANA is secure, scalable, and packed with features to keep your business growing

Real-Time Analytics, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Service, SAP Social, Service Optimization, Adapters, C4C Integration, Cloud for Customer, Collaboration tools, crm, Customer Engagement, Customer Engagement and Commerce, Customer Relationship Management (CRM), Marketing Integration, Mobility, SAP Software, Omnichannel Commerce, E-Commerce, C/4HANA, SAP Marketing

“What solution does our business need to be successful with customer relationship management?”

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How SAP C/4HANA helped deliver a compelling customer experience

SAP Cloud For Customer, SAP Hybris Cloud for Customer, sales, Sales, Sales Force Automation, Sales Process, crm, Customer Centricity, Customer Relationship Management, Customer Relationship Management (CRM), Mobility, economical prices, bottom line, B2B Marketing, SAP AMS, SAP Application Management Services, C/4HANA

Like it or not, cloud is here to stay. It has brought in a wave of digital disruption in this information age....

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Experiences from Real time SAP C/4HANA Implementation- Part II

SAP Cloud For Customer, service, hci, hci_pi, sales, sap_cloud_for_customer, c4c, c4cintegration, cloud, cloud_for_customer, cloud_for_service, cloud_on-demand_and_saas, cloud solutions, crm, customer_relationship_management, integration, Single Sign On, Mashup, Healthcare,, valuable insights, C/4HANA

With the commitment of sharing my experiences to the community on SAP C/4HANA Projects, I am publishing the second blog...

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Enabling Superior Customer Service in the Era of the Cloud

Productivity, SAP C4C, SAP Cloud, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Jam, Customer Service, sales, Sales, Best Practices, Cloud for Customer, Collaboration tools, Crowdsourcing, Customer Relationship Management (CRM), Knowledgebase, Mobility, SAP Service Cloud, C/4HANA

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...

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Experiences from Real Time C/4HANA Implementation – Part I

SAP Cloud For Customer, service, hanacloudplatform, hci, hci_pi, sales, sap_cloud_for_customer, c4c, c4cintegration, cloud, cloud_for_customer, cloud_for_service, cloud_on-demand_and_saas, cloud solutions, cloudforcustomer, crm, customer_relationship_management, integration, handshake, minimal viable product, economical prices, remote access, C/4HANA

For a long time I've been thinking to pen down my experiences on implementing C/4HANA system for many of our...

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Leveraging Marketo-SAP Integration to Deliver Effective Marketing Results Across Channels

SAP CRM, C4HANA, SAP Marketing Cloud, B2B, B2C, C/4HANA, SAP Marketing, Marketo

It can be difficult for a business to discern whether or not automated marketing is a practical move for them, let...

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SAP E-commerce Platform: A Popular E-commerce Solution for B2B & B2C Businesses

SAP Cloud for Customer, SAP Hybris Cloud for Customer, SAP Hybris Cloud for Service, sap_crm, sap_partners, best_practices, business_solutions, Cloud for Sales, hybris Commerce suite, SAP Cloud Solutions, SAP Software, Omnichannel Commerce, E-Commerce, C/4HANA

SAP continues to lead the market for e-commerce platforms for both B2B and B2C companies. With every new version come...

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Some Characteristic Features of a Service Cloud Solution

SAP Cloud For Customer, SAP HANA Cloud Portal, Customer Relationship Management (CRM), SAP Service Cloud, SAP Cloud Solutions, SAP Software, C/4HANA

When thinking of employing and implementing a Service Cloud solution, an organization must understand exactly what it...

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How Do I Get the Most Out of My Relationship with SAP Commerce?

SAP Hybris E-Commerce, SAP Cloud Solutions, SAP Software, Omnichannel Commerce, E-Commerce, C/4HANA

Every customer will expect you to serve them well—and with SAP Commerce, you can easily fulfill your duty to provide...

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4 Tips to Choose the Best E-commerce Platform Provider

best_practices, business_agility, business_solutions, cloud_for_customer, Cloud for Customer, Cloud for Sales, Hybris E-commerce Platform, SAP E-Commerce, Omnichannel Commerce, E-Commerce, C/4HANA

Retailers operating in today’s fast paced, tech-driven environment have to work through all kinds of challenges in...

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Use SAP Sales Cloud for Better Business

Real-Time Analytics, SAP Sales Cloud, social selling, account management, cloud-based CRM, Customer Engagement, CUSTOMER ENGAGEMENT, C/4HANA

Improving your business makes sense if you want to sell better, enable your staff to work smarter, and acquire more...

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SAP Ecommerce Software Solutions – Three Reasons You Need to Take That Step

C4HANA, B2B, SAP Cloud Solutions, SAP Software, SAP AMS, Application Management, SAP Application Management Services, Omnichannel Commerce, E-Commerce, C/4HANA

SAP is a good choice if you are looking for a reliable ecommerce software solution. This enterprise-level software...

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