Implementation partners used to start from scratch when building integrations, but that changed with the when SAP made it possible to integrate SAP Commerce with other SAP solutions. The integrated solution provides a ready-to-use and standardized integration framework that links the multi-commerce capabilities of the SAP Commerce Suite with other SAP products, such as SAP Marketing Cloud, SAP CPQ Cloud, and SAP ERP applications. This ensures that custom configurations are minimized, and integrations can be completed faster and at a more reasonable price. Through this kind of SAP integration, businesses can have an all-in-one solution that integrates SAP back-end processes. Here are some of the integration options:

Decision-making is one of the most important tasks you should do for your business, and you can empower yourself to make better decisions with a powerful cloud-based software. SAP Sales Cloud is one of the leading platforms that can enable you to earn more deals, boost your selling capabilities, and work smarter by providing you with ways to understand the unique challenges, industry, and goals of your customers. Using SAP Sales Cloud, you can have easier access to information on your customers, as well as social selling tools and real-time analytics anytime, anywhere. SAP Sales Cloud is designed for businesses that are looking for easy-to-use and fast sales tools that can help them effectively engage customers and close more deals.

It is important for your business to be able to recognize cues from customers that indicate their intent. This kind of recognition will help you easily identify what they want to buy, their eagerness to purchase a product or sign up for a service, and their concerns. However, it can be difficult for many businesses to identify exactly what the customers want and what they are thinking of. For this reason, it is recommended that business owners have a reliable and intuitive marketing solution that can let them conduct unrestricted individualized contextual marketing. SAP Marketing is one of those solutions designed to keep customer data (i.e. previous purchases, real-time browsing behavior, and propensity scores) in a centralized database to make it easier for you and your team to identify the unique intent of every customer.

Globalization and the evolution of markets can make it difficult for every company, regardless of its size, to compete with other businesses. However, companies have the option to use SAP applications to make their business processes more efficient and easier to execute.

SAP Service Cloud can be the solution to increase your profit and customer retention rate. It is designed to help your agents and managers provide better experience to customers. This can be crucial if you are running a customer service center, which customers can contact when they need to buy or inquire about something. As a cloud-based IT solution, SAP Service Cloud offers a more flexible and future-proof way to increase productivity, reduce downtime, and improve the quality of your customer service. Here are five things you need to know about SAP Service Cloud:

Having a configure, price, and quote system can automate and speed up the sales cycle of your business and improve customer relationship management. It can be challenging to choose a right CPQ solution and implement it on your own, but working with an experienced consulting partner should make it easier. A cloud-based CPQ solution can be customized according to the needs of your business, so you can be sure that it can effectively enhance sales in your manufacturing business. Once you find the right cloud-based CPQ, your business should be able to experience the following benefits:

If you find yourself spending more time on your IT and missing out on opportunities to optimize and innovate for your business, then you may need to consider hiring a certified SAP Managed Services partner. SAP Managed Services is a solution that lets you deploy, monitor, optimize, and manage your business processes and any existing SAP solutions.

If you’re serious about growing your business, then your goal should not only be to find customers but also to keep them. SAP Cloud solutions may just be what you need to do exactly this. Using SAP Cloud solutions, you can identify the individual needs and preferences of your customers and create custom promotional or marketing messages that can encourage them to follow through or respond.

If your business is accessible through any channel—including mobile, POS, contact centers, social media, and online—you will need a flexible ecommerce platform to ensure an easier way to run and manage it. This is where you will need a reliable and flexible ecommerce platform, such as SAP ecommerce. This platform lets you deliver improved customer experience regardless of the environment where you conduct your business. This way, the SAP ecommerce platform lets you make the most of every market opportunity that comes your way, while having an efficient way to manage an omnichannel business.

SAP Commerce Cloud is one of the most reliable and flexible e-commerce solutions. Aimed at B2B businesses and retailers, it comes with an efficient content management system with an intuitive user interface to let managers manage promotional content and products, and personalize them for every buyer using the website or any of your marketing channels.

If you are currently using software to simplify the way you sell online, you may want to consider whether it can keep up with the continuously changing demands and trends in the way businesses reach out to their customers. If you find that your existing software is outdated, consider integrating it with an advanced platform like SAP ecommerce.

A good business maximizes sales opportunities through multiple retail channels. A great business uses the same retail channels and integrates them for a seamless customer experience. This is what Omnichannel Commerce is all about. In this day and age of savvy and empowered consumers, multi-channel commerce is no longer enough to ensure good customer service.