Shraddha Naik is an experienced Business Analyst and Functional Consultant with 4+ years of hands-on expertise in the e-commerce domain. A Certified Scrum Master, she specializes in requirement elicitation, process modeling, and delivering user-centric digital solutions. Shraddha has led cross-functional teams as both a Business Analyst and Scrum Master, driving successful implementations across commercetools, SAP Commerce Cloud, BigCommerce, and marketplace platforms. With a strong foundation in Agile methodologies and a passion for analytics, research, and innovation, she focuses on building efficient processes, enabling seamless collaboration, and delivering measurable business value.