Knack Systems Heads to SAP Sapphire 2026: Bringing Better B2B Offering, AI-Powered CX and a Stronger Partner Ecosystem

 

Woodbridge, NJ – May 11, 2026 — Knack Systems, a specialized SAP Customer Experience (CX) partner, will have its leadership, sales, customer success teams and solution advisors on the ground at SAP Sapphire 2026. The event takes place on May 11–13 at the Orange County Convention Center in Orlando, Florida.

SAP Sapphire is the most important convergence point for the SAP ecosystem. For Knack Systems, it is an opportunity to connect with SAP CX leaders, customers, and partners and exchange ideas on how AI-led transformation, composable architecture, and deep SAP CX expertise are reshaping B2B commerce and customer engagement today, not someday.

"Sapphire is where real conversations happen. We are going to Orlando to speak with customers and partners about what is actually working: Better B2B, AI in action, commerce transformation. Not roadmaps. Real outcomes." — Sandeep Nalgundwar, Partner & Chief Customer Officer, Knack Systems

What Knack Systems Brings to the Conversation at SAP Sapphire 2026

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Better B2B. Powered by AI.

Better B2B is Knack Systems' structured approach to SAP CX transformation in complex B2B environments. It unifies commerce, content, and collaboration across customers, partners, and internal teams — connecting processes, aligning systems, and deploying AI where it creates measurable business value. Core capabilities span SAP Commerce, SAP Sales Cloud, SAP Service Cloud, SAP CPQ, SAP BTP, and Joule AI.

AI for SAP CX — Production Outcomes, Not Proof of Concepts.

Knack Systems delivers enterprise-ready AI across the SAP CX suite, leveraging Joule, the SAP CX AI Toolkit, and SAP BTP, embedded directly within sales, service, commerce, and customer data workflows.

Composable B2B Commerce

The SAP Commerce Accelerator reaches End of Support in 2028. B2B buyers expect more right now. Knack Systems shows you a better path forward without touching the SAP Commerce Cloud backend you've already invested in.

Industry Accelerator That Compresses Time-to-Value

Knack Brava is an AI-enabled B2B accelerator designed to modernize self-service, streamline order management, and enable real-time collaboration across the entire B2B customer channel. It connects sales, customer service, manufacturers, distributors, channel partners, and customers through a unified digital experience.

Meet Our Leaders at SAP Sapphire 2026

SAP Sapphire 2026 is where North America's SAP CX leaders define what comes next. Knack Systems will be there with the team, the technology, and the track record to turn strategy into execution. Schedule time with us: https://shorturl.at/guJWn

SAP Sapphire 2026 | Orange County Convention Center | Orlando, Florida May 11–13, 2026

About Knack Systems

Knack Systems is a global SAP Customer Experience (CX) consulting firm with over 27 years of experience helping organizations improve customer engagement and streamline operations. The company brings a structured BetterB2B approach and industry-specific accelerators to support CX transformation across building products, consumer goods, industrial manufacturing, wholesale distribution, and chemicals. Knack Systems delivers tailored solutions across e-commerce, sales, service, marketing, and customer data management, with experience in complex B2B, B2C, B2B2C, and marketplace environments. Learn more at knacksystems.com.

Media Contact

Knack Systems – Corporate Communications
info@knacksystems.com
www.knacksystems.com

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