Our Customer Success Stories

We help companies simplify commerce, improve sales workflows, strengthen service and activate AI where it makes work faster and easier. Solutions include digital commerce, B2B self-service, sales, CPQ, service, marketing and customer data.

Our Customers Have Spoken

quote1I wanted to take a moment and acknowledge a fantastic SAP CRM Implementation Partner. We've worked closely with Knack Systems for a deployment of a highly complex and sophisticated division in a migration from Salesforce to SAP C4C.

We're still in the thick of it as we end our realize phase, but I am constantly impressed by the attention to detail, business analysis prowess, technical skill, and flexibility of this parter. If you are looking at SAP CRM and the CX suite of applications for your buisness, I strongly suggest checking in with the good folks at Knack Systems.quote2

Mark Miller

Sales & Distribution IT Function

Woodgrain

Transforming Industries with AI-Enabled SAP CX

We bring industry ready workflows, clear processes and strong engineering to help teams work faster and make better decisions.

Talk to our experts!
Consumer Products
Consumer Products

Stay ahead of shifting consumer demands with modern e-commerce, sales, CPQ, and marketing solutions. Knack Systems helps consumer brands deliver seamless shopping experiences and build loyalty with data-driven insights.

Learn More!
Building Materials
Building Materials

Simplify sales, pricing, and customer engagement with tailored SAP CX solutions. From e-commerce to marketing, Knack Systems powers building materials businesses with tools that drive efficiency and growth.

Learn More!
Industrial Manufacturing
Industrial Manufacturing

Streamline complex sales and scale operations with SAP CX solutions. Knack Systems enables manufacturers to enhance e-commerce, personalize marketing, and improve customer satisfaction.

Learn More!
Chemicals
Chemicals

Optimize sales and deliver exceptional customer experiences with SAP CX tools. Knack Systems helps chemical businesses drive growth with advanced CPQ, marketing automation, and secure customer data.

Learn More!
Wholesale & Distribution
Wholesale & Distribution

Boost efficiency and connect better with customers using Knack Systems’ e-commerce, sales, and CPQ solutions. We simplify your operations and help build loyalty with smarter marketing and data insights.

Learn More!

Our SAP-Focused Services Tailored to Your Success

Focused on customer success, Knack Systems delivers value-driven, industry-tailored digital CX transformations with robust service offerings.

A clear roadmap across sales, service and commerce with workflows that fit real business needs. We remove uncertainty by defining simple steps your teams can adopt immediately.
Read More
Structured builds using SAP Activate with predictable outcomes and strong engineering. Every implementation stays focused on value, not customization for its own sake.
Read More
Support that keeps your systems stable and your teams focused. Our AMS model gives you faster issue resolution and steady system performance.
Read More
Consistent performance, catalog updates and AI supported product discovery. We help you keep your storefront accurate, fast and ready for growth.
Read More
Simple, human centered design that guides buyers and supports teams. Every design choice is tested for clarity so users get to the right action faster.
Read More
Fast upgrades and scalable rollouts with minimal disruption. We keep your SAP CX landscape current so your teams benefit from the latest capabilities.
Read More
  • Strategy & Planning
  • SAP Implementation Services
  • Application Managed Services
  • Commerce AMS Services
  • Solution Design
  • SAP Rollout & Upgrade Services

Digital Customer Experience Accelerators for B2B and B2B2C

Our Industry Solutions

SAP B2B Self-Service Portal Accelerator, B2B Omnichannel, B2B2C Network Commerce and B2B Fashion Wholesale solutions are truly innovative solutions that shine in addressing sales, service and ordering challenges across Knack-focused industries.

  • AI for SAP CX
  • SAP B2B Self-Service Portal Accelerator
  • B2B Omnichannel Solution
  • Network Commerce Solution
  • B2B Fashion Wholesale Solution
AI for SAP CX

Customers expect faster answers, clearer choices, and effortless digital experiences. Teams need AI that removes repetitive work and does not add more steps.

Knack Systems delivers enterprise-ready AI across SAP CX using the SAP CX Toolkit, Joule, and SAP BTP. We apply AI directly within sales, service, commerce, and customer data processes to streamline workflows, improve accuracy, and help teams act with confidence.

Learn More!
knack-brava-industry

Your Fastest Path to B2B Self-Service Success.

SAP B2B Self-Service Portal Accelerator is a new, fully flexible, cloud-based, enterprise-grade platform built on SAP Commerce Cloud that connects directly to your SAP ERP (S/4, ECC, or even non-SAP systems). It’s a one-stop shop for your channel partners, sales teams, and customers to

  • bullet-icon

    Check orders & history instantly

  • bullet-icon

    Request quotes & create claims

  • bullet-icon

    Initiate returns & pay invoices

  • bullet-icon

    View contracts & pricing

  • bullet-icon

    Submit and track support requests

knack-brava-industry

Knack Brava is a robust B2B self-service solution for SAP ERP, SAP ECC, SAP Commerce Cloud and SAP S4 HANA. It is a comprehensive B2B solution with robust self-service capabilities, enabling seamless order management, real-time collaboration.

  • bullet-icon

    Order Accuracy

  • bullet-icon

    Customizable Platform

  • bullet-icon

    Better Collaboration

  • bullet-icon

    Committed Support

  • bullet-icon

    Rich Product Information

  • bullet-icon

    Data Security & Privacy

  • bullet-icon

    Reduced Billing Errors

  • bullet-icon

    Backend Systems Integration

knack-brava-industry

SeasonOne B2B2C

Network Commerce Solution

SeasonOne B2B2C simplifies and speeds up your digital channel growth. It brings your sales reps, channel partners, and customers together, giving you full control, visibility, and agility. With SeasonOne, your team and partners can create microsites, launch events and promotions, and deliver personalized experiences—all in minutes.

  • bullet-icon

    Scale

  • bullet-icon

    Speed

  • bullet-icon

    Accuracy

knack-brava-industry

SeasonOne

B2B Fashion Wholesale Solution

SeasonOne is one unified platform to enable your sales and service reps to operate efficiently and endow collaboration for the entire B2B network. It includes capabilities for new season launch, customer specific e-Catalog, digital showrooms, Pre-Book, Replenishment & Re-Order, Customer 360, rich product content and Live Order-Book.

Unique Features
  • bullet-icon

    Pre-Season Ordering

  • bullet-icon

    Current Season Ordering

  • bullet-icon

    Value-added services for personalized products

knack-brava-industry

SAP CX Solutions for Industry-Leading Results

By delivering customized solutions that improve customer engagement, sales, CPQ, service, and marketing processes across all touchpoints, Knack Systems can help you elevate customer relationships and enhance your digital operations, ultimately driving business growth and success.

  • SAP Commerce Cloud
  • SAP Sales Cloud
  • SAP CPQ
  • SAP Service Cloud
  • SAP Marketing Cloud
  • SAP Customer Data Cloud
SAP Commerce Cloud

As a niche SAP Commerce Cloud partner, we are committed to delivering exceptional e-commerce solutions tailored to your specific industry needs.

We understand that one size does not fit all when it comes to e-commerce, and that's why we leverage the power of SAP Commerce Cloud for Industries to transform your online shopping experience and drive digital transformation and competitiveness in your sector.

Learn More!
SAP-CPQ
SAP Sales Cloud

We help your business thrive by harnessing the full potential of SAP Sales Cloud to optimize processes, enhance customer interactions, and drive revenue growth for your organization.

With our tailored solutions, we empower your team for sales excellence. Partnering with Knack Systems means choosing a dedicated team that is committed to your success.

Learn More!
SAP-sales
SAP CPQ

We specialize in unlocking the full potential of SAP Configure, Price, Quote (CPQ) solution. Our experts will provide tailored solutions that enable precise quotes, shorten sales cycles, and boost profitability.

When you choose Knack Systems as your SAP CPQ partner, you're choosing to gain a competitive edge in today's competitive market with 100% accurate quotes and consistent margin management.

Learn More!
SAP-CPQ
SAP Service Cloud

At Knack Systems, we are dedicated to elevating your customer service processes and ensuring customer satisfaction is at the heart of your operations. We specialize in enhancing customer service, streamlining support operations, and nurturing lasting relationships with your valued customers.

By choosing Knack Systems as your partner, you're making a strategic decision to excel and create remarkable customer experiences.

Learn More!
SAP-service-cloud
SAP Marketing Cloud

Marketing is more than just broadcasting messages—it's about creating meaningful connections with your audience. SAP Marketing Cloud is a powerful tool that allows you to do just that.

That's why we work closely with your organization to craft tailored solutions that align perfectly with your specific needs. Our approach ensures that you can make the most of SAP Marketing Cloud, regardless of your industry or size.

Learn More!
SAP-Marketing-Cloud
SAP Customer Data Cloud

SAP Customer Data Cloud is a powerful solution designed to help businesses efficiently manage and protect their customer data.

By partnering with Knack Systems, businesses can optimize their SAP Customer Data Cloud implementation, ensuring a secure and efficient data management system that enables personalized customer experiences, improved marketing strategies, and long-term scalability.

SAP-Customer-Data-Cloud

Knack Systems: Redefining Customer Experience with AI-Powered SAP CX

 

27+

years of SAP experience

100+

global customers

300+

completed CX projects

400+

SAP CX experts

5

global delivery centers

 
Leading the Way in CX Innovation. Creating Lasting Impact.

Knack Systems is a trusted SAP CX consulting partner for global brands, with over 27 years of experience supporting digital transformation across B2B, B2C, B2B2C, marketplace, and D2C business models. We deliver SAP CX solutions and services worldwide, combining deep domain expertise with AI-enabled delivery and accelerators such as Knack Brava and SeasonOne. Together, these capabilities enable organizations to navigate industry complexity and deliver agile, scalable SAP CX experiences across eCommerce, Sales, Service, Marketing, and Customer Data.

Learn More!

Resource Center

Reimagine Customer Engagement Across Channels.

At Knack Systems, we help teams work faster and serve customers better with SAP CX and practical AI. Our experts guide you through the right workflows for your industry so you get clear decisions, cleaner processes and reliable outcomes.

Let’s talk about what you want to improve and how we can support it.

You can also reach out to us at

We would love to hear from you.

Fill out the form and let’s start the conversation!