Boost growth and Innovation: Transform to Cloud CX with SAP Cloud Platform Integration (SAP CPI)

December 13, 2023

CX and IT leaders know the significance of accelerated growth and continuous innovation. But they are often held back by budget and business uphaul constraints. Can the SAP Cloud Platform Integration suite solve this challenge?

Leaders often face issues like:

  • Difficulty in scaling up
  • Issues in data handling
  • Recurrent manual interventions
  • Leak-prone security
  • Insufficient insights

While these issues may appear like temporary roadblocks to your innovation journey, seemingly innocuous troubleshooting can have long-term consequences. Fortunately, SAP provides a perfect solution—one that doesn’t weigh heavy on your pockets and can be implemented incrementally based on your specific needs. So your business can innovate, transform, and grow at the speed you prefer.

But then not every business solution is one-size-fits-all. In this blog, our expert consultant Samadhan Pawar talks about the features, benefits and indicators to evaluate if the SAP CPI integration suite aligns with your unique business requirements.

Features of SAP CPI Integration Suite

The SAP Cloud Platform Integration (CPI) Suite features aim to ensure seamless connectivity, automation, and efficient data management. 

Boosted Performance Even in Complex and Distributed Environments

With SAP CPI integrations, you have the power to integrate and handle critical data transformations across SAP and third-party applications. With features like 99.95% uptime, multi-zone availability (data center across multiple locations), failover protection, and elastic scaling, you can be confident of delivering high performance and throughput even in complex and distributed environments.

Centralized Hub for Faster Response to Changing Market Conditions

Real-time event management and API management can help you adapt and respond quickly to changing market demands. It's a one-arrow shot for multiple gains. Access 3,600+ APIs from SAP and its partners and improve:

  • collaboration
  • innovation
  • productivity
  • employee and end users experience
  • operating cost.

Easy Integrations Across the Entire SAP Landscape

Access prebuilt adapters and flexible customization options. Get easy integration with various systems and applications. Connect across the entire SAP landscape with out-of- box adapters like SFTP, HTTP, IDOC, JMS, MAIL, SOAP, Salesforce etc.

Ready-to-Use Prebuilt Packages

Use 3000+ prebuilt integration packages with minimum configuration and customization. Other prebuilt packages are also available.

  • Finance Tax Integration for Germany (UStVA) comes with the standard integration flows. It enables users to transfer German tax-specific notifications to the authority (ELSTER).
  • SAP Cloud for Customer, a sales and service cloud platform for integration with on-premise ERP / S4HANA helps enhance sales performance, customer satisfaction and overall business improvements. 
  • SAP CPQ integration helps quick and accurate quoting with approval, customizable reports.
  • SAP Success factor i.e. cloud-based software for human capital management using software as a service model integration with SAP C4C, JIRA. Packages such as Payroll e-filing of employees and payments and deductions are available in the United Kingdom.

Integrations With 3-rd Party Connectors 

Connect between SAP and third-party solutions such as LinkedIn, Google Drive, Facebook, PayPal etc with 170+ open connectors. 

SAP-CPI-connectors

Business Benefits of SAP CPI / Integration suite

The SAP Cloud Platform Integration Suite (CPI) offers a range of business benefits that contribute to streamlined operations, enhanced efficiency, and improved overall performance. Here are key business advantages:

  • Use subscription based model to pay based on usage and reduce investment
  • Automate integrations along with error handling, advance monitoring and file processing capabilities.
  • Handle complex business rules and data transformation logics using node functionality
  • Double-security proof your systems with deep encryption and security protocols

The Cloud Foundry Environment

Initially SAP CPI used a neo environment. Now SAP CPI comes with a cloud foundry environment. 

Cloud Foundry

Neo

  • Open Source
  • Support multiple languages like PHP, NodeJS, Python, JAVA, Ruby etc.
  • Support Multiple data centers like AWS, Google Cloud Platform and Azure
  • Functionality point of view along with Cloud integration. This also comes up with integration advisory, API management, open connector
  • SAP Proprietary
  • Support only JAVA HTML5 and HANA XS
  • Supports only SAP data center
  • Functionality point of view Neo environment came with only Cloud integration.

 

Cloud Integration

Develop iflow for on-premise or cloud or for the hybrid scenario. Get support for integration scenarios like A2A i.e. Application to Application, B2B i.e. Business to Business and B2G i.e. Business to Government.  Access 3,400+ pre-built integration scenarios. 

Open Connector

Connect 170+ third-party applications and solutions. Bulk handle data with upload or download options. 

API Management 

Create a seamless, connected digital experience for your customers, employees or end users. By exposing the API through the API portal, explore new opportunities. 3,600+ ready-to-use APIs.

Integration Advisor

Leverage intelligent and efficient content creation and maintenance to support expert integrators. Use artificial intelligence (AI) to develop faster, add flexibility, and improve quality. 

When is integrating CPI the best Choice?

SAP goes the extra mile to ensure their customers receive maximum benefits across a wide range of infrastructure capabilities. CPI integrations will provide the best benefits under the following situations:

  • If you are considering using a subscription fee-based model i.e. you want to pay based on utilization.
  • If you are thinking about integrating cloud technology in your system like integrating cloud for customers with primary infrastructure such as SAP ERP / S4 on-premise.
  • If you don’t want to invest in or you have not yet bought an expensive on-premise middleware like SAP PI/PO.
  • If you want to get faster innovation-related auto updates. 

Knack Systems’ Experience and Expertise in SAP Cloud Platform Integration Suite

Knack Systems’ 20+ years of exclusive SAP solution implementation experience includes:

  • SAP C4C(Sales / Service) custom integration with ECC / S4HANA
  • C4C integration with SAP CPQ
  • 3rd-party party integration with SAP C4C / SAP Commerce Cloud
  • SAP Commerce Cloud integration with backend such as SAP ECC / S4HANA or third party.  

Our CPI team can also integrate your existing solution with SuccessFactor, salesforce, S4HANA Cloud with standard as well as custom scenarios. We also have expertise in integration with API management and open connector using SAP CPI. 

Connect with our expert to discuss your needs.

Samadhan Pawar

Author: Samadhan Pawar

Samadhan Pawar is a seasoned Managing Consultant (Band 2) for SAP Projects at Knack Systems. Specializing in SAP CX integration, SAP BTP (Administration / Integration), S/4HANA implementations, and OS DB migrations, he brings over 17 years of rich expertise. Samadhan holds a Bachelor's in Computer Science and an MBA in Information Systems.

A bearer of multiple SAP certifications, he is certified in SAP (C_TADM51_731, C_HANATEC142, C_TADM70_73, C_S4IMP_1610, C_C4C50_1805, E_S4HCON_75, C_CP_I_12, C_C4C12_1811). His professional certifications also extend to Oracle 11g OCP and Oracle RAC 11g. Samadhan is your go-to expert for cutting-edge solutions in the SAP and Oracle realms.

CATEGORIES

See all

Stay Updated on Knack Systems