Why do industrial equipment manufacturers often have to allocate a huge chunk of their sales budget as overtime to their field agents? The right way to come out of this sticky situation is by enhancing field service and sales strategies in order to cut down on the overtime costs and offer work-life balance to service reps. And all this has to happen while taking care that superior service standards are maintained and customer commitments are satisfied.

Software implementations fall flat across varied industries and markets, but chiefly due to manual errors as opposed to software-related issues. Field service businesses have to face their distinctive challenges involving layers of intricacy, remote access, and capabilities; however, these are workable with the appropriate planning and partners.