Helped Create B2B Self-service Portals to Improve the Customer’s CSRs and Distributors Experiences

Millennial customers' demands, time-consuming and repetitive manual ordering processes, and competitors' swift digital advancements have all made the Building Materials Manufacturer realize the need to embrace a comprehensive B2B solution, one that will help create efficient self-service portals for improved time to value.

After a thorough evaluation, Knack Systems' Knack Brava B2B solution, powered by SAP Commerce Cloud, emerged as their choice for a full-scale e-commerce transformation within the commercial roofing division.

By Leveraging Knack Brava’s B2B Order Management Capabilities, they gained Real-time Visibility into Orders, Returns, Quotations & Invoices.

Download the full customer success story to gain insights into:

  • The challenges faced and growth goals set by the customer
  • Why Knack Systems was chosen as their SAP Commerce Cloud Partner
  • How Knack Brava enabled seamless B2B self-service and operations
  • Key business benefits that highlight ROI and value creation