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Why Knack Brava?

It is the smartest way to achieve B2B efficiency and scalability where sellers and customers come together on one integrated platform.

No more wasted efforts. Only optimal outcomes.

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Elevate Your B2B Operations with Knack Brava

Today’s businesses face pressure to streamline operations, enhance customer experience, and boost order efficiency. Many struggle with manual processes and disconnected systems that slow growth.

Standard CRM tools and eCommerce platforms often fall short of addressing unique industry needs, making it difficult for your B2B network to thrive. Complex market dynamics can hinder decision-making and profitability.

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Right align costs with self-service anytime anywhere

  • kb-listReduce up to 80% of the customer service cost of your bottom-tier, mid-tier, and large customers with self-service, assisted-service and full-service, respectively.
  • kb-listEnable your reps, customers, and the customer service rep to work on Knack Brava together – to enable your goal of cost reduction.

Improve Sales Velocity

  • kb-listBoost sales velocity from Discover to Quote to Price Adjustments to Order.
  • kb-listEnsure that the B2B customer-specific rules and catalogs are honored and enable accurate and fast quotes and price adjustments.
  • kb-listKnack Brava allows you to work with prices that are as per your customer-specific prices, making better and faster collaboration possible between the customer, the reps, and their managers. This automatically translates to improved sales velocity.
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Reduce Customer Service Touchpoints

  • kb-listKnack Brava is designed to reduce the number of customer touchpoints for your service agent.
  • kb-listAllow your sales reps to instantly provide all critical supporting data to customers, thereby helping your customer service agents to find a drastic reduction in their number of customer touchpoints.

Sell anytime, anywhere

  • kb-listWith virtual selling, enable your sales reps to share quotes and suggested orders instantly online — reducing the need for in-person interactions for closing the deal, cross-selling, and up-selling.
  • kb-listLeverage the eCatalog templates and Layout Manager to make creation of quotes and orders easier.
  • kb-listGenerate product fact sheets in PDF format right from within the app!
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Realize Higher ROI

  • kb-listWitness an increase in the solution adoption — as proven in all of our Knack Brava customer implementations.
  • kb-listIncrease the value from your solution investment, thereby seeing higher ROI

The Knack Systems team has designed the Knack Brava app to facilitate and encourage the behaviors of the most efficient sales reps, distributors, partners, and customer service teams. These teams are always aware of the best course of action with any customer opportunity and are armed to constantly make strategic decisions to get the most out of all situations. The Knack Brava tools will help your customer-centric organization to do the same by combining commerce, content, and collaboration to operate your B2B business efficiently and profitably.

Knack Brava: The Multi-Channel Customer Experience Platform

Designed and Brought to you by People who have Walked a Mile in Your Shoes

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E-mail: sales@knacksystems.com

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