SAP CX
Delivering end-to-end Customer Experience (CX) solutions across SAP Commerce Cloud, Sales Cloud, Service Cloud, CPQ, Customer Data Cloud, and Enterprise Service Cloud. With deep domain expertise and a strong focus on innovation.
Innovation Through Collaboration
Knack Systems’ partnership with United VARs brings together global scale and local expertise to deliver seamless SAP CX and Commerce transformations. As part of this premier SAP partner alliance, Knack enables organizations to expand, innovate, and operate confidently across international markets.
AI Search & Personalization
B2B-specific AI search that understands role, contract, and intent. Surfaces the right products with the right pricing for each authenticated buyer — in real time from SAP.
Composable Frontend
Replaces the SAP Commerce Accelerator with a modern, high-performance storefront. Connected to SAP CC via OCC REST API — no backend changes required. 98+ Lighthouse scores and 50% faster time-to-market.
Composable DXP
Headless CMS that integrates effortlessly into SAP Commerce Cloud. Enables content teams to manage experiences at scale without engineering dependency — across channels, markets, and languages.
Strategy & Planning
Clear roadmaps across sales, service, and commerce with workflows that fit real business needs. Remove uncertainty before a line of code is written.
SAP Implementation
Structured builds using SAP Activate with predictable outcomes. Every implementation stays focused on value — not customization for its own sake.
Solution Design
Architecture and solution design that connects your SAP CX investment to business outcomes — not just technical requirements
Rollout & Adoption
Change management, training, and adoption programs that ensure go-live success and sustained user engagement beyond the first sprint.
Application Managed Services
Ongoing support and optimization for SAP CX environments — including dedicated Commerce AMS for SAP Commerce Cloud customers.
AI Enablement
Activate Joule, CX AI Toolkit, and third-party AI integrations with a deployment approach that delivers results in weeks — not quarters.
